Direct Marketing Manager Jobs

F2F Fundraising Performance Coach

Salary: £30,000 + Car Cash Allowance

Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.

Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location. 

Full UK Vaild Driving License Essential 

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.

Key Accountabilities:

• Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
• Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
• Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
• Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
• Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
• Identify training requirements and deliver on and off field training and coaching to grow income.
• Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
• Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
• Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
• Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
• Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
• Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
• Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
• Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.

Knowledge, Experience & Skills:

• Driver’s License is essential (requirement for Business insurance)
• Performance management and coaching qualifications are desirable.
• Training qualifications are desirable.
• Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
• Significant experience of working in face-to-face fundraising industry.
• Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
• Experience of increasing income through performance coaching of fundraisers.
• Experience of interviewing and recruiting fundraisers.
• Experience of training and developing fundraisers.
• Experience of mystery shopping and leading on delivering performance incentives.
• Ability to work to self-managed targets.
• Ability to be adaptable and flexible to support a geographical region of the network.
• Quick and agile approach to reacting to problems or challenges.
• Confidence to approach the public, storytelling and making an ask for funding.
• Ability to use IT systems, such as an I-pad and contactless devices proficiently.
• Good writing and IT skills to support the analysis of performance management.

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Uxbridge.

We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.

As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.

We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.

What is an IPS Employment Specialist?

This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:

• Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
• Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
• Supporting the clients through CV production, interview techniques and managing their health at work.
• Advocating for your clients by educating and engaging with employers regarding the IPS service.
• Sourcing job opportunities for your clients through regular contact with local employers within the community.
• Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.

Working for Central North West London NHS Trust

You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.

You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide. 

This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.

Apply today to become an IPS Employment Specialist and make a real difference!

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Who are we looking for?

Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.

It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.

Resources Coordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh, Salford, Cardiff, Belfast, London
Contract: Full time, 5 days a week. Permanent
Salary: £28,000 - £35,500 per annum plus benefits

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision: Film enriches the life of every child and young person.

Our mission: To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. 

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan. 

Role Summary

The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website, Into Film+ (our video-on-demand platform) and on our learning platform. 

Main Responsibilities 

• To produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients. 
• To contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking
• To project manage the resource process from initiation to publication or delivery.
• To assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases. 
• To contribute to the development of courses aimed at educators via our online learning platform.
• To evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments that meet Into Film’s and our audiences’ needs and priorities.
• To develop, with the rest of the team, reliable quality assurance processes and documentation for our resources, training and online programmes.
• To carry out external and internal training to a range of staff and stakeholders, including supporting internal staff with advice and information.
• To assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
• To develop and maintain good working relationships across the organisation and provide training, educational insight and administrative support.
• To attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
• To complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders. 
• Copywriting, consultancy and research for Into Film News and Views and other marketing content. 
• To develop and contribute to the planning and filming of video content for resources or courses.
• To support staff across the four UK nations with resource production.

General Responsibilities

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy. 
• Any other reasonable duties assigned by Into Film.

Person Specification

Minimum Requirements

• A minimum of two years’ experience of teaching in the UK.
• Experience of creating resources which include moving image/film.
• Knowledge of the educational landscape across all four UK nations.
• Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
• Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner. 
• Experience of chairing and guiding meetings.
• Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders. 
• Demonstrable understanding of monitoring and evaluation.
• Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
• Current knowledge of the Microsoft Office suite, in particular Excel, PowerPoint and Word.

Desirable

• Experience in creating resources or opportunities which support young people’s careers education.
• Experience of filmmaking with young people.
• Experience of training teachers or other professionals.
• A love and knowledge of film.

Closing: 9:00am, 20th May 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

No agencies please.