About Teenage Helpline
Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.
About the role
This is an exciting opportunity for an individual to join our charity and contribute to our aim of supporting youth to fulfil their best potential. As the Partnership Operations co-ordinator, you will play an important role, helping to maintain partnerships with educational and similar establishments in order to recruit new volunteers. You will be responsible for the operational framework in which our Partnerships team work, co-ordinating the efforts of the team in their attempts to maintain existing partnerships in their designated regions within the UK. We are looking for a very organised individual, a strong communicator and team player who can see the bigger picture of the impact they will have on our charity. The role is voluntary therefore, experience is not necessary and is suitable for students or recent graduates looking to develop their skills whilst working from home.
- Co-ordinate the efforts of the operational Partnerships team to achieving best practice, ensuring the team is well prepared and confident in their abilities to manage relationships with key stakeholders in educational establishments.
- Assisting Regional Partnerships Co-ordinator’s maintain contact with educational and similar establishments (e.g. high schools and charities) to promote a recruitment cycle for Teenage Helpline, to promote our work and to encourage further volunteers to join us.
- Co-operate with the management team to ensure synchronisation across different regions.
- Provide fresh new ideas to finetune our operation.
- Prioritise daily tasks whilst accounting for unforeseen challenges (e.g. scheduling conflicts).
- Encourage a positive environment, supporting a safe and productive workplace.
- Strong written and verbal communication skills
- Excellent organisation
- Enthusiastic and positive attitude
- Experience with Microsoft Office applications
All of those who volunteer for this position will need to have access to a computer, the internet and e-mail and have a comfortable space to work from home.
Reporting to: Recruitment & HR Manager
Working hours: This is a voluntary opportunity. Working hours are flexible. We ask that candidates give 2 hours minimum per week as per voluntary agreement.