B18, Birmingham
£21,000 rising by £1,000 after 6 months and £1,000 after 12 months subject to performance (pro-rated to 0.6FTE £12,600p.a. actual for 3 day per week role)
Permanent, Part-time, Permanent, Part-time, Full-time (37.5 hrs, 5 days) Part-time (@0.6FTE = 22.5 hrs, 3 days pw.), Full-, Full-time
Job description
  • Applications close: 9am Monday 4th January
  • Starting salary: £21,000 rising by £1,000 after 6 months and £1,000 after 12 months subject to performance (pro-rated to 0.6FTE £12,600p.a. actual for 3 day per week role)
  • Job Location: West Midlands (exact location is TBC currently)
  • Contract - we have both full and part-time roles: 
    • Full time, permanent, five days a week.
      • From Monday -Thursday the University Access Officer will be based in two of our partner schools in the East Midlands. On Friday, University Access Officers work from home, when it is safe to do so there will be regular travel to our Birmingham and London offices
    • Part-time, permanent, three days a week.
      • For two days a week the University Access Officer will be based in one of our partner schools in the West Midlands. For the right candidate we can be flexible which days these are.
  • Academic requirements: University degree or significant professional experience
  • Interview date:  w/c 11th January. All interviews will take place online and will consist of a panel-based interview, a student facing activity and an in-tray task
  • Start date: Monday 8th February. This is not negotiable

About the role: University Access Officers manage the day-to-day running of the programme in The Access Project’s partner schools. They work closely with students, staff at all levels, tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised. The programme has been carefully designed with the intention that all interactions have a positive impact on a student’s chances of getting into a top university. It is the responsibility of the University Access Officer to deliver all the activities which make up our programme. This includes managing tutor and student pairings as well as delivering and recording in-school activities.

Successful candidates will have the opportunity to work on the front line of addressing educational disadvantage, as well as benefiting from opportunities to become involved in the wider work of The Access Project as it continues to expand.

Duties and responsibilities of our University Access Officers:

University Access Officers are the case managers for all key stakeholders who interact with the programme including students, tutors, teachers and TAP staff.


  • Building strong mentoring relationships with students to drive awareness of and enthusiasm for the programme.
  • Delivering The Access Project’s programme of university support activities at the school, including one to one meetings, workshops and assemblies
  • Assessing student progress towards being able to make successful university applications by uploading all interactions to our CRM system: Salesforce
  • Recruiting students onto the programme in line with our student enrolment criteria
  • Matching students with volunteer tutors
  • Manging difficult conversations
  • Monitoring student attendance to tutorials and devising innovative solutions to encourage attendance
  • Using the schools’ existing reporting on students’ academic and pastoral progress to monitor the impact of tutorials, and intervene as appropriate
  • Collecting and uploading various data sets relating to a student’s eligibility or performance on the programme. This ranges from consent forms to individual UCAS applications.


  • Building and managing relationships with tutors to ensure they have a positive experience of the programme, deliver good quality tutorials, and continue volunteering with us year-on-year
  • Liaising with tutors and managing any day-to-day requests that they have regarding The Access Project or their tutee
  • Managing tutor attendance to tutorials through weekly monitoring systems
  • Observing tutorials and giving tutors any necessary feedback

School Staff

  • Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme.
  • Chairing and presenting at termly school meetings with Senior Management to report on programme progress.

Other Activities

  • University Access Officers are based in our partner schools, but they spend 1 day each week in The Access Project’s central office undertaking training, attending meetings, and feeding into internal projects to improve the quality of delivery of the programme. Please note that during the pandemic UAOs will be working from home on Fridays.
  • University Access Officers support the volunteering team by helping to deliver tutor training sessions, which take place on Saturdays and weekday evenings.
  • University Access Officers will be required to support our Central Provision function including staffing our two annual university trips and our university society events.
  • Any other responsibilities reasonably deemed necessary by the Access Project’s Programme Managers or Director

Person specification

We are seeking applications from individuals who are:


  • Able to communicate and influence with impact at all levels. The role involves building relationships with staff, students and tutors on a one-to-one basis and presenting information to/running workshops with groups of students and teachers: The University Access Officer will need to be professional, articulate and credible in a range of situations.
  • Able to deliver projects and manage administration. The University Access Officer will need to be able to maintain accurate and up-to-date records.
  • Able to effectively time manage.  The role has a complex and varied workload, involving autonomous working and teamworking, and managing tasks over different periods of time.  The University Access Officer will need to be able to plan their time effectively to complete all tasks to pre-set deadlines.
  • Able to lead and manage change. The University Access Officer will be the key representative of the programme in school and will need enthusiasm and vision to make this a success.
  • Passionate about educational disadvantage. This is a demanding role which requires University Access Officers to be committed to our mission and values (see below) and motivated by and engaged with the work of The Access Project and our partner schools.
  • Resilient and adaptable. The University Access Officer will need to adapt to a fast-moving environment in school, and react to challenges and requests from students, staff and tutors.
  • Skilled in stakeholder management.  The University Access Officer will need to be able to build and maintain excellent relationships with school staff as well as our volunteer tutors.
  • Able to work some Saturdays and evenings. The University Access Officers run training sessions for our volunteer tutors as well as staff our university society events, many of these take place on Saturdays and evenings. The University Access Officers are compensated for their time through an additional holiday allowance. There are some periods of the year where no Saturday or evening work is required.


  • Knowledge/experience of working and/or volunteering in schools or the education sector.

Please note, as a minimum requirement, applicants will:

  • Have a university degree or significant professional experience
  • Have the right to work in the UK

Covid 19: Please note: University Access Officers are currently working in schools and at home on Fridays. This is constantly reviewed, and all government guidance is followed to ensure the safety and wellbeing of staff

Benefits of Working for The Access Project

As an equal opportunities employer we welcome applications for all suitably qualified persons. However as Black, Asian and Minority Ethnic (BAME) individuals are currently under-represented within the organisation, which does not reflect our diverse student body, we would particularly welcome applications from BAME candidates. All appointments will be made on merit.

TAP offers:

  • A great working environment!
  • 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
  • PerkBox Perks – offering nationwide shopping discounts, gym memberships, holidays, freebies, learning and much more.
  • Employee Assistance Programme, a 24 hour helpline for staff
  • Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
  • Interest-free travelcard loans
  • Cyclescheme loans
  • Employer’s pensions contributions (3%)
  • CPD options
  • TAP welcomes requests for flexible working arrangements
  • Monthly work-from-home days (when not in lockdown, obviously!

Please see our online application portal for further information about the roles and how to apply to work with our fantastic charity. You will need to choose the relevant application form link depending on which role you are interested in applying for.

More about The Access Project
The Access Project

About The Access Project

The Access Project works with bright students from disadvantaged backgrounds, providing in-... Read more

Refreshed on: 24 December 2020
Closed date: 04 January 2021
Tags: Training, Project Management

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