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Engagement Officers (Healthwatch)

Hampshire (Hybrid)
Starting salary £23,611 per annum pro rata (Range £23,611 - £25,580)
Full-time or part-time (Up to 37 hours per week)
Job description

Healthwatch is the local voice for the people of Hampshire when it comes to NHS and social care.  We do three main things:

·We capture the views of local people on their experiences of using local services and use this to push NHS organisations, the Council and other publicly funded health and social care organisations to make improvements – or to celebrate where things are working well.

·We provide information and advice about local services to help people get the support they need.

·We challenge NHS and social care providers to make things better.

In Hampshire, the local Healthwatch is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to participate in, and influence, decision-making about health and social care; and provide information which helps people make informed decisions.

We’re looking for passionate and innovative communicators to join our small and friendly team.

With strong interpersonal, verbal, and written skills, as a Healthwatch Officer you’ll create opportunities to engage digitally and face-to-face with a wide range of people on health and care issues.

You’ll need to build positive relationships with local residents, reaching those who are seldom heard or marginalised, and professionals from the health, social care and voluntary sectors.

Good teamwork is essential: we are looking for people who are flexible and confident, who can speak to people from all parts of the community, and who will be ready to support the team in the different facets of its work, such as the recruitment, training and deployment of volunteers.

As an employee of The Advocacy People, you’ll be offered a competitive salary, flexible working arrangements and a comprehensive support and development programme.

Role requirements and how to apply

With travel across Hampshire required for the role a full driving licence and access to a vehicle is essential as many parts of Hampshire are not reachable by public transport. As this role is home-based we need you to have a stable home broadband service and a reliable mobile phone coverage. 

Please note that this position is subject to references, a standard DBS and Right to Work checks.

Please specify in your application your preferred weekly working hours and location.

We really look forward to hearing from you! 


Closing Date:       5pm Wednesday 27 December 2023

Interview Date:     w/c Monday 15th January October 2024

Interview venue:  online via MS Teams

If you would like to discuss the role further, please contact Kate Knowlton, Healthwatch Hampshire Manager 

Application forms, Job descriptions and relevant policies and guidance are available in the Jobs section of our website.

The Advocacy People values equality and diversity and welcomes applications from all sections of the community, particularly under-represented groups.

Registered charity no.: 1080679.



Posted on: 21 November 2023
Closed date: 17 December 2023 at 17:00
Tags: Advice, Information, Social Care/Development

The client requests no contact from agencies or media sales.