Ealing, Greater London
London, Greater London
£24,156.00 - £27,000 per year
Permanent, Part-time, Temporary, Full-time
Job description

About The Advocacy Project

We help the most marginalised and vulnerable people make effective choices about what happens in their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

 voice their concerns

 understand their rights

 make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About the role

The post-holder will deliver Independent Mental Capacity Advocacy (IMCA), RPR and Care Act Advocacy (CAA) across the London Borough of Ealing. Ealing council place many people outside the borough, so this role will require travel to surrounding areas and occasionally longer distances.

You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.

Key responsibilities

  •  Provide advocacy under the Mental Capacity Act 2005 and Care Act 2014.
  •  Act as a Relevant Persons Representative (RPR).
  •  Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
  •  Write accurate reports about your work.
  •  Refer people to other types of statutory or non-statutory advocacy as appropriate.
  •  Raise awareness of independent advocacy and referral pathways for eligible people and referring   agencies.
  •  Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
  •  Keep up-to-date with developments and good practice in independent advocacy, including different advocacy models.
  •  Work with the team to implement the Mental Capacity Act (MCA) Amendment 2019 and introduction of Liberty Protection Safeguards in October 2020.
  •  Develop good working relationships with key staff within health and social care services.
  •  Develop your advocacy practice including in statutory advocacy such as ICCA and IMHA.

General responsibilities

  •  Participate in team meetings and training.
  •  Participate in personal, team and organisational development.
  •  Contribute to monitoring reports.
  •  Keep to our policies, including health & safety, and risk regulations.
  •  Work to our mission, vision, and values.
  •  Carry out other projects and tasks as needed.

Person specification


  • IMCA IAQ qualification or at least 2 years extensive experience of working in non-instructed and instructed advocacy in another statutory advocacy provision.
  •  Experience of working with older people and/or people with a learning disability and a thorough understanding of the issues that they face.
  •  Understanding of the role and responsibilities of advocacy under the Mental Capacity Act and Care Act.
  •  Sound knowledge of health and social care services, including current issues in policy, practice and legislation.
  •  Experience of the principles and practice of advocacy and an understanding of different forms of advocacy.
  •  Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
  •  Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
  •  Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
  •  Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
  •  Willingness to promote The Advocacy Project in line with our mission, vision and values.
  •  Commitment to ongoing professional development.


  •  Knowledge and experience of delivering advocacy under the Care Act 2014 (ICCA).
  •  Knowledge and experience of delivering advocacy under the Mental Capacity Act (IMCA).
  •  Ability to speak a local community language.

Benefits of working for us:

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

How to apply

Send your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.

Upload your application via our website.

Remember to get it to us by the deadline listed on page 1.


Please note we reserve the right to interview and appoint before the closing date if a suitable candidate applies.

More about The Advocacy Project
The Advocacy Project

The Advocacy Project

The Advocacy Project helps the most marginalised and vulnerable people living in London make ef... Read more

Refreshed on: 06 July 2020
Closed date: 20 July 2020
Tags: Advocacy

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