Outreach and Engagement Co-ordinator - Scotland

Role Summary

Are you an enthusiastic people-person with an understanding of outreach work? We are looking for a collaborative, driven self-starter to manage our outreach programme in Scotland to develop and maintain our relationships with the main aplastic anaemia specialist treatment centres in the UK.

This is a fantastic opportunity to join a high performing team within The Aplastic Anaemia Trust (AAT). Our team is small, but mighty. Our current Support & Outreach team is managed by our Support & Outreach Programme Manager and comprises two part-time Support & Outreach workers who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

This opportunity is for a permanent contract, starting immediately, with a six-month probation period. You will work 14 hours a week during core working hours, your working hours can be arranged flexibly to suit you.

What you’ll do

The Outreach & Engagement Co-ordinator will be responsible for:

• Developing good working relationships with healthcare professionals within hospitals and treatment centres in Scotland initially, with potential to expand UK wide.
• Identifying suitable and effective ways to keep clinicians updated about all the information and support on offer from the Aplastic Anaemia Trust.
• Working with hospitals to ensure that appropriate resources are on display, so that patients know who to turn to for friendly support.
• Working alongside our partner Maggie’s to host a regular coffee morning for patients with aplastic anaemia in one of the main Scottish treatment centres.  We have already successfully piloted this scheme in Leeds.
• Developing a strategy for reaching all the key treatment centres effectively, supported by the Support & Outreach Programme Manager.
• Recruitment and management of a group of outreach volunteers, who will roll out the outreach programme in satellite locations around the UK.

About you

The successful candidate will be experienced at developing and managing relationships, have a passion for improving health services whilst ensuring that our community voice is absolutely at the centre of our work.

We know the skills we need for this role, and we are open minded about where you might have acquired or demonstrated these. Let us know in your supporting statement why you believe you would excel. For example, you may be someone already experienced in outreach provision and looking for a flexible, part-time role, or you may be someone who is working in healthcare services but who is looking for a different way to have a tangible positive impact. 

We’re looking for candidates who are:

• Experienced in working as part of a busy and passionate team.
• Able to organize and prioritize a busy workload whilst developing and managing a team of volunteers remotely.
• Strategic thinkers with the ability to see the bigger picture and develop a robust plan of action.
• Excellent communicators with the skills and ability to build relationships and collaborate with multiple stakeholders, including clinicians and senior staff. We pride ourselves on our compassion and empathy, and our ability to be experts in both our work and the experiences of people impacted by AA. You will have the chance to develop this understanding in the role.
• Digitally literate. As a remote team we all need to be comfortable with the tools essential to remote working such as shared files, video meetings etc.
• Understanding of how a charity like ours supports its community.  Whether you’ve worked in a similar or related field, volunteered, or perhaps accessed support services from a charity yourself.

Benefits

• 28 days annual leave, including bank holidays (pro-rata)
• Pension scheme
• Learning and development opportunities
• Remote, flexible working
• A supportive, friendly and forward-thinking work environment