The Baobab Centre for Young Survivors in Exile is a human rights charity providing young, unaccompanied, refugees and asylum seekers with casework, psychotherapy and community support. The key role of a Casework Coordinator at the Baobab Centre is to support a team of Casework Advocates who are providing casework support to unaccompanied asylum seeking and refugee young people attending the Baobab Centre. As Casework Coordinator you will also be responsible for your own caseload of young people who are experiencing complex casework issues. The Senior Manager and Casework Coordinator will work closely together to assist with the core functioning and development of the casework team, and you will be provided with guidance and supervision by the Senior Manager on case allocations and case reviews. The Casework Coordinator will lead the team of casework advocates who will provide extensive guidance and support on how to help young people understand the context in which they are living in exile in the United Kingdom and how to access appropriate care, secure rights, and entitlements.
Baobab is a human rights organisation, and the casework team plays a key role in our multidisciplinary team supporting young people in a holistic and integrated practice model. As Casework Coordinator you will support casework advocates to work in partnership with young people and their Key Work Clinician to understand the therapeutic rehabilitation pathway and to address justice issues to identify and slowly break down barriers to each young person moving forwards. Casework Advocates will be encouraged by you to develop their skills and to gain insight into the backgrounds and experiences of the internal and external factors effecting the lives of unaccompanied children and young people including the impact of their past history and experiences of organized and interpersonal violence alongside the impact of the broader societal context. Most Baobab young people have experienced human rights violations and persecution in their home countries, on route to the UK and upon arrival seeking settlement. All are facing barriers as asylum seekers and refugees due to questionable immigration rules, social care system procedures and restricted access to education, adequate benefits, housing, and healthcare provision. The Casework Coordinator’s role, with the support of the Senior Manager, is to oversee the work of the casework advocates, ensuring they have access to up-to-date legislation, practice guidance, general advice, and information to provide to young people. The Casework Co-ordinator also needs to ensure that feedback and positive guidance is offered in supervision and team meetings.
The Baobab Casework Coordinator is expected to have extensive knowledge and experience of providing rights advice and guidance to children and young people and must be prepared to question and challenge certain practice and decision making (for example by statutory agencies such as SSDs, Job Centres and Housing Departments, where required and to seek legal intervention, as necessary. As Casework Coordinator you will be expected to develop and lubricate working relationships both within the Baobab multi-professional team of clinicians, administrators, social workers and case workers and across external networks to share knowledge and expertise for impacting change in the lives of young people and the system. Together with Casework Advocates, you will enable young people to develop their personal knowledge and skills to develop their own independence towards achieving their hopes and dreams and establishing their self-sustaining futures bearing in mind that many of our young people find the task of taking responsibility for their own lives and making choices to be hugely challenging
Please see full details in attached Job Description.
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