Vendors Services - Service Broker
Based in Nottingham
37.5 hours per week including Saturdays on a rota
We have an exciting opportunity for an enthusiastic and motivated person to work with our vendors in Nottingham and surrounding areas to continue their journey away from poverty towards social and financial inclusion.
Service Brokers work holistically with vendors and other agencies to develop person-led and sustainable solutions when accessing and maintaining specialist services in the areas of housing, financial capability, health & wellbeing, education & training, and employment. Service Brokers achieve this by conducting key assessments, getting to know vendors and supporting them to share specific issues in a safe and non-judgmental environment.
You will also support vendors to maximize their sales, increasing their financial well-being and employability. You will develop supportive relationships with vendors during sales transactions, and in one-to-one sessions in the office and on outreach in Nottingham.
To succeed in this job, you must have excellent communication skills, an ability to remain even-tempered when working with people who can be volatile or challenging and the ability to think on your feet.
You must be proficient in Microsoft packages with good organisational skills and the ability to juggle and prioritise demands from different directions. An understanding of the practical and emotional needs of disadvantaged people and/or people facing poverty, and a commitment to the social objectives of The Big Issue is essential.
Big Issue benefits include an incremental holiday scheme starting at 25 days per year plus bank holidays, a health care scheme, pension scheme, life cover, and up to 6 days paid leave to look after a sick child or relative. Salary available on application.
If you think you could be the person to complete our team then please click Apply.
Closing date Thursday 25th July 2019
The Big Issue Foundation thanks all applicants for their interest and will reply only to those invited for interview.
Registered charity no. 3049322
The client requests no contact from agencies or media sales.