London, Greater London
£25,000 per year
Permanent, Full-time
Job description


Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

  • Content creation across social, web and email; be comfortable with email
  • Create and deliver marketing campaigns when called upon
  • Community Management across social community and email
  • Research and deliver brand story-telling
  • Use analytics to interrogate results and optimise for future campaigns and activity
  • Handle sensitive data including beneficiaries’ (service users) data
  • Research retail products as and when required, with robust data to be included within findings
  • Support donor and fundraiser stewardship journeys
  • Assist with the development of our retail and fundraising arms including research and delivery
  • Help to deliver fundraising events

Person Specification

  • Interested in research, analytics and data
  • Strong knowledge of social media platforms and specific communications for these platforms.
  • Digitally savvy and willingness to learn new platforms
  • Strong interpersonal skills, such as building and fostering relationships
  • Excellent communication skills, including over the phone, in person and written
  • A natural problem solver, with attention to detail and ability to work under pressure
  • Comfortable working autonomously, and is confident to seek out help where appropriate
  • Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
  • Ability to conduct all duties in a manner that is non-judgmental and respects differences.
  • Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements


Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

  • What attracted you to this role and working in the refugee sector? 
  • What will the future of fundraising look like in a post Covid-19 world?
  • Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

Refreshed on: 04 July 2020
Closed date: 12 July 2020
Tags: Fundraising, Marketing

The client requests no contact from agencies or media sales.