London, Greater London (On-site)
£28,000 per year
Contract, 12 months contract, Full-time
Job description

Welcome to the Bike project

Have you got great retail experience? Love cycling? Have a nagging sense that work could be more meaningful?

 At the Bike Project, you will love Monday mornings! You will set off to work, secure in the knowledge that you are working on one of the most important issues in the world (and in a fun, fast-paced environment too)

Our mission is simple, to get refugees cycling! We are a community of refugees, mechanics, staff and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. A proportion of the bikes that we receive are sold through at our shop to generate funds, the proceeds of which support The Bike Project, and ensure our long-term sustainability.

There are approximately 13,500 asylum seekers that flee to London each year and almost 27,500 bikes are abandoned in the same period. Our mission is to match the two.

The Bike Project is going through a significant period of growth, turning over £1.5 million in 2020. We are expanding the delivery of bike donations, Pedal Power and Bike Buddies whilst developing our retail arm, and have just opened a new bike shop in Camberwell.

We are now looking for a maternity cover for our Retail Manager, to lead our retail operations across the organisation and ensure smooth running of both our brilliant new bike shop in Camberwell and our online shop. Working onsite alongside the retail team, you will:

  • be the go-to and lead for retail operations across the organisation 
  • adapt selling strategies,
  • develop product services to meet the needs of our customers and to achieve agreed retail KPI’s.

This is a fantastic opportunity to use your retail experience and love of cycling for one of the fastest growing charities in the UK.

We are expanding rapidly so though this is a cover role, there are still fantastic opportunities to develop.

We offer competitive staff benefits including:
• Bike-related discounts including large discounts off purchasing second-hand bikes, unlimited free bike servicing, and the ability to buy accessories and parts at cost price (usually about 60% off RRP)
• Access to a range of discounts through Reward Gateway
• 24 days of holiday (plus bank holidays)
• Access to our Employee Assistance Programme which includes up to six free therapy sessions
• Pension contributions
• Training opportunities (this year we have a bespoke new manager training course, leading to a City and Guilds qualification)
• Regular social activities (for example an annual fun day, this year we went to Herne Hill velodrome and lunchtime, weekly “share and learn” groups, this year we want to share different languages)
• Staff focus groups to explore ideas to make the Bike Project be the best place to work that it can be

In the job pack you will find more information about how to apply, the role and the benefits we offer.

We particularly encourage applications from women, disabled, and Black, Asian, and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee.

Refreshed on: 17 June 2022
Closed date: 29 June 2022 at 23:59
Tags: Management, Retail

The client requests no contact from agencies or media sales.