We are excited to be recruiting a Programme Delivery Manager to join The Scholars Programme. In our ‘Join The Club’ strategy we have set out our ambition for university access, focusing on the two goals: working with more pupils than ever before and extending our support across the student journey; this will only be successfully delivered by working together with our key stakeholders. The Programme Delivery Manager will play a central role in the delivery of the necessary efficiencies and enhancements of the Scholars Programme to support the strategy goal to work with more pupils than ever before.
This role will lead on the central Delivery Cycle for The Scholars Programme team, creating correspondence and guidance for schools and PhD Tutors and collaborating with other teams to ensure communication is streamlined and consistent. This is a key role within the Programme Management team, ensuring high quality pupil impact by tracking data returns, providing team briefings and ongoing training and support. They will support with the development, testing and embedding of new processes and projects including IT developments, and will be the first contact point for troubleshooting issues. This role will manage a small team of Programme Coordinators who will support Programme Officers and Programme Managers to meet programme delivery targets.
The role requires an accomplished professional, with proven experience of high-quality programme delivery. They will champion the charity’s values and embody them in interactions with colleagues and partners, establishing themselves as someone who can be relied upon, supporting the whole team and proactively finding ways to improve what we do.
This is a great opportunity to join the Brilliant Club team as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we help more young people progress to university and thrive when they get there.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.
Time and Resource Management
- Excellent organisational skills, with the ability to prioritise and manage time effectively
- Ability to be flexible and adapt to changing priorities
- Helps others to develop the skills and behaviours to build good time and resource management
External Stakeholder Knowledge and Management
- Knowledge of the school and university sectors, including the university access agenda
- Coaches the team to identify issues and opportunities to better manage external stakeholder relationships
- Excellent written and verbal communication skills
- Confidence communicating with, and delivering to, a range of stakeholders
- Makes sound, nuanced judgments about how, when and whether to communicate difficult or complex messages
- Leads improvement in the way we communicate with stakeholders
Initiative and Problem Solving
- Proactivity in seeking to enhance processes and identifying emerging risks, solving problems and suggesting solutions as they arise
- Ability to spot inefficiencies in systems and suggest/ implement improvements
- Encourages a culture of innovation
Developing Self and Others
- Self-reflective and committed to own professional development
- Committed to sharing best practice and developing team members
- Stretches self, team members and colleagues to develop
Role Specific Knowledge and Skills
- Essential – Knowledge of The Scholars Programme and The Brilliant Club’s wider work
- Essential – Excellent knowledge and confidence with using different IT platforms such as virtual learning environments and CRM systems
- Essential – Capable of adapting quickly to new systems and interfaces
- Essential – High level of attention to detail
- Essential – Ability to present and explain the programme to a range of stakeholders
- Essential – Knowledge of educational interventions, including impact management
- Desirable – Teaching skills, including delivering training to adults
Role specific Experience and Qualifications
- Essential – Experience as a high-performing member of a programme delivery team
- Essential – Experience of supporting other colleagues to deliver programme excellence
- Essential – Experience of leading strands of work (across the programme, the charity more widely or in a previous job) with minimal management support
- Desirable – Experience of line management
The client requests no contact from agencies or media sales.