Birmingham, West Midlands
Cardiff, Cardiff
Leeds, West Yorkshire
London, Greater London
£29,255 per year (plus £2,000 London weighting where applicable)
Permanent, Full-time
Job description

We are excited to be recruiting a Recruitment and Retention Officer to join the Tutor Engagement team. In our ‘Join The Club’ strategy we have set out our ambition for university access, focusing on the two goals: working with more pupils than ever before and extending our support across the student journey; this will only be successfully delivered by working together with our key stakeholders. Ensuring that we continue to have enough tutors to service our programmes will be essential to delivering this strategy and the role of Recruitment and Retention Officer will play a key role in this. 

This role will work with colleagues in the Tutor Engagement team to ensure the strategic priorities of tutor retention and recruitment are delivered effectively. The role will lead on a number of processes to ensure an adequate number of tutors are available to deliver the programmes each term, including overseeing Researcher Development partnerships with universities, creating promotional materials and liaising with internal colleagues to ensure tutors are equipped to start placements. The role will regularly involve collaborating with internal and external stakeholders and the successful candidate will be able to build positive, supportive relationships to promote the tutoring opportunity.

The role requires a driven and dynamic team player, with excellent organisation skills. The successful candidate will champion the charity’s values and embody them in interactions with colleagues and partners.

This is a great opportunity to join The Brilliant Club team, as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we help more young people progress to university and thrive when they get there.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at The Brilliant Club, and we are committed to increasing representation and diversity at the charity.


Person Specification

Time and Resource Management

  • Excellent organisational skills, with an ability to prioritise and manage time effectively
  • Ability to identify opportunities to save time/resource 

External Stakeholder Knowledge and Management

  • Identifies opportunities to proactively engage with relevant external stakeholders
  • Understand the main stakeholders at The Brilliant Club, particularly the PhD researcher community


  • Confidently adapts content, tone and delivery of written and oral communications to the needs of the audience
  • Identifies the pros and cons of using different media, tone, level of detail and level of complexity in communications
  • Develops new content and approaches to communicating, including writing and adapting promotional material to appeal to a range of external stakeholders

Initiative and Problem Solving

  • Able to spot inefficiencies in systems and suggest or implement improvements
  • Uses the best data available and analyses/synthesises it to arrive at a robust, evidence-based solution
  • Responds quickly to solve problems, seeking input from relevant internal stakeholders

Developing Self and Others

  • Self-reflective and committed to own professional development


Role Specific Knowledge and Skills

  • Essential – Ability to deal with sensitive issues and to demonstrate strict confidentiality
  • Essential – Good working knowledge of Microsoft Office
  • Essential – Good working knowledge of ICT systems, including CRM software
  • Desirable – Knowledge of the PhD careers landscape
  • Desirable – Knowledge of marketing and advertising strategies

Role specific Experience and Qualifications

  • Essential – Two years’ work experience or undergraduate degree
  • Desirable – Previous work experience in a professional environment
  • Desirable – Previous recruitment experience


Posted on: 20 September 2021
Closed date: 06 October 2021
Tags: Training, Teaching

The client requests no contact from agencies or media sales.