£30,557 per annum
Permanent, Full-time
Job description

Volunteer Manager
Learning and National Partnerships
£30,557 per annum
Application Deadline: 12pm (midday) on 24 November 2021

The British Museum is seeking a Volunteer Manager to join the Learning and National Partnerships department. The main purpose of this role is to manage and oversee work within the Volunteers' Office on a day-to-day basis; to ensure the smooth running of all volunteering programmes; to supervise the work of the Volunteer Co-ordinators and the Administrator; and to support the Head of Volunteers with the development of new volunteer-led programmes.

Key Areas of Responsibility:

To work with colleagues in the Volunteers' Office and Leaning and National Partnerships to manage existing volunteer programmes and to support, develop and deliver new volunteer programmes.

  • To supervise and oversee the day-to-day work in the Volunteers' Office.
  • To provide guidance and support to the Volunteer Co-ordinators and the Administrator in their day-to-day work.
  • To support the Head of Volunteers & Interpretation in the development of new volunteer-led tours and provision for private groups and individuals.
  • To contribute to the development of volunteering at the Museum.
  • To manage the recruitment and selection of new volunteers.
  • To oversee (and carry out aspects of) vetting e.g. security clearance, taking up references.
  • To provide a point of contact and pastoral care for volunteers, making sure that their roles are running smoothly.
  • To provide pastoral and legal advice and support for all staff managing volunteers.
  • To support the delivery and development of training for the volunteers.

Person Specification:

  • Education: A levels or equivalent.
  • Specific technical/professional skills & experience: high level of PC literacy; experience of working with volunteers; experience of working with databases.
  • Work experience: previous experience of working with the public; experience of working with and recruiting volunteers; excellent administrative experience.
  • Specific managerial skills: diplomatic and persuasive, excellent negotiation skills; highly organised with excellent time management.
  • Specific interpersonal skills: teamwork; effective written and verbal communication skills; ability to prioritise own workload.
Posted on: 27 October 2021
Closed date: 24 November 2021
Job ref: 5771
Tags: Volunteer Management