The Canal & River Trust
Little Venice, Greater London
London, Greater London
Paddington, Greater London
Westminster, Greater London
Up to £54,152 Inclusive of Allowances
Permanent, Full-time
Job description


Based at Little Venice, covering the London & South East Region

The Community Engagement Manager (CEM) is the primary point of contact for the Regional Director for delivering the Trust’s well-being mission to local communities. As such the CEM has the skills and experience commensurate for an effective working relationship with the regional operations manager that optimises delivery of activity on the waterway while ensuring that those responsible for the wider communications and support advice (environment and heritage) contribute to the planning phases.

Key accountabilites

Delivery of Community and Youth Strategy

  • Responsible for understanding who in the community has the potential for benefitting from our waterways and reaching out to establish contact.
  • Working with youth organisations and social services to deliver a programme of activity to enhance life skills of participants, be that on or by the water.
  • Evolving the current DEM role and working seemlessly with programmes overseen by the Strategic Programmes delivery manager.

Delivery of Learning and Skills strategy

  • Working with education authorities, HE, FE, and schools to facilitate a programme of desired educational opportunities; delivered either by paid staff, volunteers or merely enabling a learning opportunity delivered by external speakers

Towpath fundraising

  • Oversee a programme of fund raising that is coherent with the wider programme of regional activity

Local events

  • Act as the lead planner for events taking place in the region; identify the benefit to be delivered and coordinate Trust resource (finance; people; media) to optimise the impact

Growth of volunteering

  • Receives requirements for volunteer numbers and oversees recruitment strategy.
  • Identifies the volunteer requirement to deliver Trust programme of youth and education.
  • Oversees recruiting campaign for volunteers for discrete programme requirements.

Knowledge, Experience & Skills:

  • Educated to degree level or equivalent, ideally in relevant discipline.
  • Experience of charity sector, not for profit, heritage or environment, customer focused organisation.
  • Experience and knowledge of delivering community programmes with direct experience of shaping strategies .and proven track record of delivering resources from a range of sources.
  • Strategic partnership development and relationship management.
  • Ability to influence, persuade and negotiation skills.
  • Strong interpersonal and people management skills.
  • Strong written and verbal communication skills.
  • Strong presenter.
  • Experienced at networking and understanding the sector.



About us

One of the UK’s biggest charities, we maintain 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country’s third largest collection of protected historic buildings – preserving them for future generations. We believe living waterways transform places and enrich lives. Achieving this vision will be a fascinating challenge. Come and be part of it.

To apply

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

To find out more and apply, visit our website. 

Please quote reference number 2019-5554 when applying.

Closing date for applications: 5th July 2019. 

Refreshed on: 30 June 2019
Closed date: 05 July 2019
Job ref: 2019-5554
Tags: Management, Volunteer Management