London, Greater London
£34,000 - £38,000 per year
Contract, Full-time
Job description


The Diana Award is proud to be the only charity set up in memory of Diana, Princess of Wales and her belief that young people have the power to change the world. It’s a big mission but there are two things within it that we focus our charity’s efforts on – young people and change.

Throughout all of our programmes and initiatives ‘change’ for and by young people is central. We all play our part to help realise this vision and our team is diverse in its talents and roles. Day-to-day we can be found working out in the community with young people through our anti-bullying and mentoring initiatives, fundraising, managing our valued corporate partners, providing vital HR and communications support, celebrating young people in memory of Princess Diana and plenty more.

We’re not your typical organisation. From the moment that you join The Diana Award, you’re part of our family. Together, we are united by our shared belief that young people can change the world, and, by our values: passion, collaboration, integrity, ambition and unity.


Over the past 20 years The Diana Award has delivered services to thousands of young people across the UK and beyond, honing our expertise and skills to produce exceptional, high quality interventions that create long lasting change.

As we embark on the next phase of our strategy, we're looking for an experienced HR Generalist to take the lead on developing, implementing and delivering our People Strategy. This is a hands on role, managing all aspects of HR across the organisation, and working closely with staff at all levels.


  • Act as the first point of contact in relation to all internal and external HR related enquiries

  • Advise managers on a range of employee related issues including performance management; sickness and absence issues; and disciplinary and grievance matters

  • Ensure that The Diana Award’s HR policies and procedures comply with current legislation and best practice and are updated in accordance with the organisations needs and values

  • Oversee and support all stages of the recruitment process

  • Manage and deliver the induction process for all new staff and volunteers

  • Develop and facilitate relevant training to staff and volunteers

  • Take the lead on ensuring staff have access to continious learning and development opportunities

  • Manage the DBS application for all Diana Award staff and volunteers

  • Liaise with the finance team to ensure accurate records and assist in the monthly payroll process, including the notification of new employees, pay related contract variations, leave notifications and pension/benefit changes

  • Develop and implement an effective HR Information System (HRIS)

  • Lead on a review of our performance management system and the subsequent implementation of this system

  • Ensure staff voice and feedback is captured to inform future strategy through exit interviews, forums and an annual staff survey

  • Ensure all employee relations issues are dealt with in an effective manner, partnering with line managers when necessary. This includes conducting disciplinary meetings, grievance meetings etc.

  • Lead the coordination of our Culture Committee, aimed at promoting our values across the organisation

  • Promote and champion diversity and inclusion throughout the organisation



  • CIPD Qualified to minimum level 5, or with demonstrable HR generalist equivalent experience

  • Good working knowledge of employment law and solid understanding of best practice in HR policies and procedures

  • Experience managing complex employee relations issues including the ability to maintain confidentiality, data security and handle sensitive conversations

  • Experience supporting organisational change

  • Experience of supporting remote working

  • Experience of delivering on a diversity and inclusion strategy (advantageous)

  • Experience facilitating, advising, guiding and supporting line managers

  • Experience working with HR systems


  • An effective communicator at all levels, with the ability to build good relationships both internally and externally

  • Sound judgement and decision making - ability to make decisions in line with company policy and the law

  • Discretion and confidentiality

  • Proficiency with Microsoft Office (Outlook, Word and Excel)

  • Good attention to detail and accuracy


  • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

  • A self-starter with the drive, determination and commitment to get things done.

  • Personal integrity and credibility

  • Resilience

  • A ‘can do’ attitude

  • Commitment to self-development

  • Commitment to keeping up to date with key trends/developments in the sector

  • Good judgement

  • Driven to achieve great results

  • Ability to work well under pressure

  • Energetic, flexible, willingness to work outside of ‘normal’ office hours


The Diana Award is committed to building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.

We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.


The Diana Award is committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check. We also ask all staff to undertake safeguarding training when they join us.

More about The Diana Award
The Diana Award

About Us

The Diana Award is a charity legacy to Diana, Princess of Wales’ belief that young people have the po... Read more

Refreshed on: 14 August 2020
Closed date: 24 August 2020
Tags: Human Resources