Birmingham, West Midlands
£24,000 per year
Contract, 1 year funded role, Full-time
Job description

We are now looking for Coordinator to join our Birmingham team, facilitating weekly sessions both inside and outside of schools and orchestrating the mentor/mentee journey and relationship (Please note that due to current restrictions these will take place online until it is safe to physically deliver the sessions).*Your role is at the core of the programme, you will have oversight of the Birmingham Mentoring Programme, facilitate weekly sessions in schools and orchestrate the mentor/mentee journey and relationship. You will be responsible for the young person's journey and development throughout the whole of the programme which will mean working collaboratively with schools, external youth provision services, mentors and community groups. *The role may require you to work a maximum of two evenings per week for the duration of a cohort.


To coordinate young people’s engagement with the programme and offer further opportunities where appropriate

To work in close collaboration with the mentoring team to ensure an integrated approach to the programme delivery across your region

To effectively track information on individual young people’s journeys and record information in a safe and timely manner

Contribute to programme development / programme design and ensure effective intervention is delivered across your region 

Build and sustain strong relationships with schools in your region, actively network to develop relationships with local community groups, organisations and business’s

Work with the Mentoring Programme Coordinator (Mentor and Safeguarding Lead) to support the volunteer mentors assigned to the cohorts

Work with the Mentoring Youth Development Facilitator to transition mentees onto the 9 month youth development programme, following the 12 week career programme

To lead and manage one other person to deliver the programme across the region and carry out all respective line management duties

To work in line with all safeguarding policy and champion best safe practice when working with young people



  • Excellent interpersonal skills, including verbal and written communication

  • Excellent organisational skills and attention to detail

  • Excellent IT skills, including MS Office Suite

  • Excellent public speaking and presentation skills

  • Ability to prioritise own workload and deal with competing demands

  • Ability to build relationships and work successfully with people at all levels

  • Ability to work independently and as part of a team


  • Experience of facilitating youth intervention programmes focused around social action (knowledge of careers programmes is a bonus)

  • Experience of volunteer facilitation (experience working with corporate volunteers is a bonus)

  • Knowledge and experience in safeguarding and child protection (or willingness to undertake training)

  • Experience of working in or with schools and knowledge of the education sector

  • A proven track record in designing and delivering effective youth programmes

  • Knowledge and experience of managing productive and successful teams

Personal Attributes

  • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

  • Personal integrity and credibility

  • Resilience

  • A ‘can do’ attitude

  • Commitment to self-development

  • Commitment to keeping up to date with key trends/developments in the sector

  • Good judgement

  • Driven to achieve great results

  • Ability to work well under pressure

  • Energetic, flexible, willingness to work outside of ‘normal’ office hours

More about The Diana Award
The Diana Award

About Us

The Diana Award is a charity legacy to Diana, Princess of Wales’ belief that young people have the po... Read more

Refreshed on: 01 August 2021
Closed date: 11 August 2021
Tags: Training, Volunteer Management