West Byfleet, Surrey
£30,000 - £35,000 per year, negotiable depending on experience
Permanent, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Main purpose of Job

To manage Eikon’s EWMH contracted services team.  The team predominantly delivers services for Children Young People (CYP) and their families in the community: in groups and one to one via targeted group work and outdoor sessions relevant to the community area of contract coverage for Surrey.  The team will be approximately 8 direct reports, made up of Children’s Wellbeing Practitioners (CWP), Emotional Wellbeing Practitioners (EWP) and Single Point of Assess (SPA) assessment officers.

Responsible for the service provision, demonstrating impact, reporting volumes as well as supporting the team with safeguarding and non-clinical supervision.  Working closely other Managers to ensure the optimum level of quality assured and safe service operations are delivered to CYP and their families.

As this is an emerging service, innovation will be key in developing this service to ensure the highest of standards and care are obtained for CYP and employees.


  • Manage Eikon’s EWMH in the Community Delivery Team, consisting of EWPs, CWPs, SPA Assessment Officers
  • Manage the teams service innovation across the community, both for one to ones and group work
  • Collaborate closely with Wellbeing in Community Lead to ensure parity  with  Eikon’s other community plans and development  
  • Manage  service operations for the Community Delivery Team
  • Collaborate closely with the Impact and Quality Manager to demonstrate both service quality assurance as well as Impact
  • Responsible for managing and overseeing the case load lists, ensuring CYP are seen by an appropriate member of the team, in a suitable venue, within agreed timescales
  • Working with other organisations and SCC, to identify and negotiate suitable venues for the team to work directly with CYP, and their families
  • Responsible for setting and implementing of plans and objectives for the Delivery Team
  • Propose and agree innovation plans to deliver Eikon’s Community EWMH work
  • Where suitable, ensure that CYP are involved in the assessment and planning of their referral
  • Work within Eikon’s equal opportunities, health & safety and safeguarding policies at all times
  • To deliver high quality service interventions for young people and their families
  • Identify emerging needs within the community  and with the teams input plan services to meet those needs
  • Attend all relevant management and contract meetings
  • To provide line management, support, and direction of staff within the team in line with best practices and all relevant Eikon policies and guidelines
  • To organise weekly case work review meetings to coordinate interventions for children and young people referred to the service
  • To ensure appropriate external clinical supervision is provided for the team
  • To undertake annual appraisal and staff development activities where necessary
  • Work in collaboration with the DSL to ensure all staff are competent to manage safeguarding issues
  • Lead on supporting staff with all safeguarding issues and liaise with the DSL where appropriate
  • To ensure case management is undertaken to a high quality (including ensuring systematic case note review processes are followed)
  • To ensure the team maintain all records in accordance with Eikon policy, regulations and statutory requirements
  • To systematically monitor the quality and effectiveness of frontline services
  • To keep up to date with good practice, legislation and policies that have an impact on the service delivery at Eikon
  • Manage budget and other resources effectively, within delegated authority
  • Liaise and coordinate with Wellbeing in the Community Lead to share resources efficiently, ensuring correct levels of staffing through planning and recruitment
  • Develop and maintain relationships within the Surrey Wellbeing Partnership, SABP and across the Community
  • Have knowledge of local services and liaise with and refer to other mental health care providers and appropriate specialist services within the local area
Additional documents
Job Description (.docx)
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Starting Address
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Refreshed on: 30 April 2021
Closing date: 14 May 2021
Tags: Management, Business Development

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