West Byfleet, Surrey
£37,000 per year
Permanent, Full-time
Job description

Main purpose of Job

Strategically lead and manage the delivery of Eikon services to children, young people and families across Surrey, with a particular focus on our work in schools and colleges


Strategic Partnership Working

·         Develop and maintain strong strategic relationships with key stakeholders, particularly education providers

·         Build relationships with other key organisations (schools, local councils, health partners, other voluntary organisations) to support the growth of Eikon in education settings

Cross Organisational Working

·         Contribute to Eikon’s strategy and objectives, and ensure the organisational perspective is reflected in the delivery of services and outcomes for young people

·         In collaboration with colleagues across Eikon strategically develop opportunities to improve services for children, young people and families in Surrey

·         In collaboration with peers within the department write and monitor operational business plans

Management of staff and teams

·         Line manage staff in line with Eikon's policies

·         Ensure appropriate clinical supervision is undertaken and provided for all frontline staff

·         Develop frontline staff, ensuring a high-quality service is delivered in accordance with all other best practice guidelines

·         Support managers to identify learning and development needs of their teams and develop learning and development plans

Safeguarding and health and safety

·         Work in collaboration with the DSL to ensure all staff are competent to manage safeguarding issues

·         Lead on supporting staff with all safeguarding issues and liaise with the DSL where appropriate

·         Understand and act when safeguarding issues need to be escalated

·         Put in place policies and procedures that support the safety, health and wellbeing of staff and Children and Young People

Risk Management and Quality Assurance

·         Systematically monitor organisational risk and put in place measures to mitigate risks

·         Develop and implement quality assurance processes and practice

·         Systematically monitor the quality and effectiveness of frontline services

·         Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

·         Ensure case management is undertaken to a high quality (including ensuring systematic case note review processes are followed)

·         Update and review all relevant policies when necessary

·        Embed a culture of continuous improvement across all teams

Monitoring, reviewing and reporting

·           Undertake regular and systematic case note review processes and monitor for quality of recording

·           Ensure all data and information is uploaded onto all relevant databases (Breathe HR, Evide, Donorfy, Sage)

·           Monitor and evaluate all relevant frontline services and set targets for delivery

·           Ensure all direct delivery of services for children and young people use the Eikon Impact Measurement tool

·           Ensure regular reporting of progress with business plans

Understanding need

·         Use external research, insight and intelligence to identify emerging needs and trends in children and young people in Surrey and identify gaps in services

·         Undertake analysis of internal data to identify, trends, and gaps in provision

Fundraising and Budget Management

·         Work with the fundraising team to identify, promote and support local and wider organisational fundraising opportunities

·         Monitor and develop relevant service delivery budgets

·         Working with finance ensure delivery is kept within budgets and contractual obligations

Other roles

·         Provide on call cover as part of a rota of senior managers

·         Undertake any other duties reasonably required by the line manager

Refreshed on: 19 December 2019
Closed date: 03 January 2020
Tags: Business Development, Teaching

The client requests no contact from agencies or media sales.