Job title: Business Engagement Officer
Salary: £31,630 per annum
Location: London, E1 (Current temporary remote working due to COVID-19)
Contract/Hours: Full time, 35 hours per week - 1 x Fixed term Contract 6 months & 1 x 12 Month FTC
Fairtrade Foundation are recruiting for a business engagement officer to deliver excellent customer service and operational support to all businesses working with Fairtrade.
You’ll need to be a great communicator, enthusiastic and able to prioritise your work in a fast-paced environment. You will need experience in working independently and as part of a high-performing team, balancing many varied tasks. Accuracy and attention to detail are needed, as well as the ability to explain our processes clearly to businesses with professionalism and diplomacy. You will be working with our internal IT systems on daily basis. You will be supporting businesses to make the most out of their commitment to Fairtrade and ensuring they have a good customer experience. If you have experience in a compliance role, that’s great, but it’s not essential.
Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers. Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.
The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 10am, Tuesday 7 December 2021
The client requests no contact from agencies or media sales.