Position: Learning & Development Manager
Reporting to: Head of People & Volunteering
Contract type: 12 month contract, full-time, Oct 2020-Oct 2021
About The Felix Project
The Felix Project is a dynamic London charity that works with food suppliers and charities and schools to reduce food waste and food poverty. We were set up in 2016 by entrepreneur, Justin Byam Shaw.
More than eight million people in the UK struggle to afford to eat every day, while our food industry generates 100,000 tonnes of edible food waste each year.
We rescue good food that cannot be sold and would otherwise go to waste. This is high-quality and nutritious, including a high proportion of fresh fruit and vegetables, baked goods, salads, meat and fish. We collect or receive food from 170 suppliers, including supermarkets, wholesalers, farms, restaurants and delis.
We sort and then deliver this food to charities that cook meals and prepare food parcels for vulnerable people and to primary schools to distribute to children and their families. In 2019 we delivered over 2,700 tonnes of food to more than 310 London frontline charities and primary schools. This is enough food to make over 6.6 million meals.
We have 40 staff, 500 active volunteers, and a fleet of 22 vans.
At the moment we have 3 main operations: our 2 depot operations at Enfield and Park Royal and our Central London operation. The depots are open during the day and from these we collect, sort, deliver and store surplus food using our own vans completing pre-configured routes. Our Central London operation runs in the evening and does point to point re-distribution directly from food retailers to charities, without the need for depot storage. The Central London operation is fully “green” and uses electric vans and walking and cycling routes to extend our reach.
In October 2020, The Felix Project will be joining forces with FareShare London, with staff and volunteers from FareShare London becoming part of the Felix Family. This exciting partnership means that all current FareShare London volunteers will join us as The Felix Project volunteers, and will involve a transition period as we begin working more closely together and learning from each other. The goal of this partnership is to ensure that we are able to deliver more food to the Londoners who need it most.
Purpose of the Role
Quality induction, training, and development of all our people is vital to the success of The Felix Project. As part of our ambitious plans for growth, we will need to ensure all our staff and volunteers are trained and supported to deliver maximum impact and meet our operational targets.
The Learning & Development Manager will play a key role in the development, delivery and evaluation of all learning and training within The Felix Project. You will be the sole L&D specialist and will work very closely with both the People and Operations teams.
Duties and Accountabilities
- Lead a skills audit for our staff and volunteers
- Working closely with the People and Operations teams, create a plan to train and develop our whole workforce
- Research, commission and lead work on a programme of e-learning and traditional training
- Research and develop training content
- Advise teams and individual staff on their CPD needs
- Support the establishment of a blend of learning and development methods that will assess and enhance the contribution of all teams and create a culture of learning/continuous improvement
- Support the Head of People to procure and develop an LMS system
- The promotion of, and consultation on learning across the organisation
The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project at these levels.
You will be passionate to play an influential role in a charity that is expanding rapidly, and thrive in a busy environment.
Our ideal candidate will have a deep knowledge of training and learning. You may have a background as a teacher, in HR learning & development, volunteer training, or adult education. The important thing is that you understand how to develop and deliver engaging content using a variety of different techniques and platforms.
Essential Skills, Knowledge, and Experience
- Certified qualifications in L&D, training design and facilitation, or equivalent experience
- Significant experience of designing and facilitating learning activities for differing audiences, including session planning, access, materials and resources
- Experience of procuring and managing training solutions or providers
- An understanding of, and experience in using e-learning tools and software; awareness of trends in the e-learning industry
- Understanding of learning methodologies and styles
- Strong interpersonal skills and ability to work across teams, building long term relationships
- Experience of conducting learning needs analysis, designing and implementing development initiatives
- Experience of evaluating learning programmes, measuring cost effectiveness and impact
Desirable Skills, Knowledge, and Experience
The ideal candidate will have as many of these as possible, but none are absolutely essential to the role.
- Experience developing training programmes for charities (staff and/or volunteers)
- Experience of managing, creating, delivering and maintaining e-learning
- Knowledge of best practice in accessibility and the creation of user-centred resources
- Experience of working collaboratively to create learning material
- Background in volunteer management and/or HR
- Experience designing or running employability programmes
- Experience volunteering in charities
- Committed to our cause, and have a desire to help reduce food waste and fight food poverty.
What you’ll get in return
You’ll be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. We would expect you to come in to the office 1-2 days a week, and we currently have offices in West and North London – the role would involve regular travel to both locations, with hot desking. 25 days annual leave + bank holidays and occasional flexi-working.
Application procedure & timeline
Deadline for applications: Wednesday 26 August
Interviews: w/c Monday 7 September 2020 (If needed, second interviews will be held w/c 14 September)
Anticipated start date: October 2020
The client requests no contact from agencies or media sales.