The CAS Operations Manager helps people with sight loss to live the life they choose by leading and managing a cross functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs.
This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.
For this role, there may be opportunities to work from home as well as the office.
We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.
We reserve the right to close adverts earlier than the closing date.
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;
· Demonstrates excellent verbal and written communication skills.
· Experience of collaborative working in a multi-professional setting and can demonstrate a strong ability to liaise effectively with statutory or voluntary sectors.
· Proven experience of planning and delivering person-centred services to meet the needs of adults, children and young people with sight loss and their families.
· Certified Management qualification such as ILM or equivalent relevant work experience in a management, supervisory or volunteer management role.
· Knowledge and understanding of effective management protocol Knowledge of models of person-centred service delivery to adults, children, young people and their families.
· Knowledge and experience of ensuring safeguarding compliance within a team.
· A comprehensive knowledge of GDPR.
· Project Management qualification (Prince-2 or equivalent)
· Professional qualification in a related field (e.g. CQSW/DipSW, post graduate, Dip/Cert, BEd/PGCE/QTS, Habilitation/Rehab/GDT/GDMS.)
· Project Management experience
For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.
If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
The client requests no contact from agencies or media sales.