Birmingham, West Midlands (On-site)
England, United Kingdom
£20,598 - £23,173 per year
Contract, 12 Months FTC, Full-time
Job description

We are currently seeking a Volunteering Coordinator to join our friendly and supportive Guide Dogs volunteering team. The Volunteering Coordinator helps people with sight loss to live the life they choose by creatively advertising roles to attract and recruit volunteers who help to grow our services and income. You will support your local team to deliver an excellent volunteering experience and to attract and retain experienced volunteers. Guide dogs has a positive workplace culture, provides personal development opportunities, flexible working, and numerous benefits. We welcome applications from members of the community with disabilities, visual impairments, and those from diverse backgrounds.


We currently have 2 roles available - 1x Leamington Spa at the National Centre and 1x in Birmingham. 


This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. This role will be office based with a home start. 


We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 


Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;



• Proven experience of supporting and advising others on policies and procedures.

• An understanding of good practice in volunteer management.

• Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion. Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems. 

• Relevant and up to date knowledge of safeguarding principles.



• Experience of creating an inclusive work environment for people with a disability.

• Facilitation and/or training skills.

• Personal experience of volunteering.

• Relevant qualification in volunteer management or equivalent.


Interviews/Assessments will be held on the 10th & 11th of February 2022.


For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.


Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.


Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.


If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.


How to apply 

Applications need to be made using the online application form, accessed using the ‘apply’ button above. 


As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 


The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.  If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.


Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.


Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.



More about The Guide Dogs for the Blind Association

Working at Guide Dogs is much more than just a job. Through the values that guide our work we make a real difference, and change lives. We are ... Read more

Refreshed on: 20 January 2022
Closed date: 11 February 2022 at 23:59
Job ref: 001093
Tags: Admin, Human Resources

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