Exeter, Devon
Reading, Reading
Starting from £20,598 per year + Excellent Benefits
Permanent, Full-time
Job description

We're recruiting for a Volunteering Officer in Reading and another in Exeter.

The Operations Volunteering Officer helps people with sight loss to live the life they choose by coordinating our volunteers working in operational service delivery. This role will ensure all our dogs and customers receive the care and support required from our operational volunteer roles - without whom none of our services would be possible.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.



Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.



Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.


Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;



· Previous experience of working with and co-ordinating volunteers.

· Experience of coordinating/delivering training programmes.

· Competent computer skills, word, excel, outlook.

· Competent in using database

· Ability to communicate effectively and tactfully both verbally and in writing.

· Proven ability to plan and organises own workload

· Demonstrates understanding and ability to manage self, and work with others at all levels



· Previous recruitment experience of volunteers

· Evidence of involvement/interest in animals, particularly dogs.

· Knowledge of the charity sector and Guide Dogs as a charity

· Knowledge of safeguarding practices including safer recruitment.


For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description attached. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

Application resources
More about The Guide Dogs for the Blind Association

Working at Guide Dogs is much more than just a job. Through the values that guide our work we make a real difference, and change lives. We are ... Read more

Refreshed on: 15 January 2022
Closing date: 23 January 2022
Job ref: 000912 (Exeter) and 000913 (Reading)
Tags: Advice, Information, Volunteer Management

The client requests no contact from agencies or media sales.