Job Title: Communications Manager
Reports to: Head of Services and Public Affairs
Location: Borough High Street, London SE1
Hours: 22.5 hrs per week.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For almost 70 years we have campaigned for better treatment, been a source of information and advice, and supported people living with long-term conditions.
We want to ensure that everyone affected by a bleeding disorder:
- Lives the best life that they can
- Never feels alone or isolated
- Feels empowered and confident
We do this by:
- Raising awareness about bleeding disorders
- Providing support at all life stages
- Influencing and advocating on policy and access to treatment
More than 36,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of The Haemophilia Society is free and open to all.
We are seeking a Communications Manager to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.
The Communications Manager will work closely with the small team at The Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication.
The Haemophilia Society are members of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.
Key duties & Responsibilities
- Proactively plan, source and create content within and outside the organisation for use across appropriate communication channels including social media, newsletters, website and patient materials
- Work with services team to create content to promote activities and drive member recruitment and engagement
- Manage the relationship with the media including press enquiries and driving media activity in all areas except the Public Inquiry
- Work alongside our Public Inquiry Communications Manager to ensure joined up working for any inquiry related communications
- Source, support and brief spokespeople for media requests and manage outputs
- Lead the editorial content creation for all social media platforms working with services, fundraising, public affairs and marketing teams to ensure engaging and informative messaging
- Monitor social media to ensure comments, queries, feedback is all responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
- Leading the communications for the “Talking Red” campaign working to promote the needs of women with bleeding disorders
- Support the fundraising team with content to develop and strengthen appeals and grant applications
- Working with the brand and marketing team to ensure our style guide and tone of voice is appropriately used in communications, maintaining consistency and brand awareness
- Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice
- Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels
- Proven success in devising and delivering an effective communications plan.
- Experience in planning, sourcing, creating and editing content for a range of communication channels
- Experience of creating digital content including photos, videos and animated gifs
- Excellent writing skills with proven experience of copywriting for a variety of audiences
- Experience with managing external partners including agencies and other organisations
- Ability to manage own workload and juggle conflicting priorities
- A passion for engaging a community ensuring a warm and inclusive welcome
- A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation
- A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals
- Enthusiastic with drive and determination to meet targets
- Good attention to detail and accuracy in preparing communications
- Values-driven with a proven commitment to social inclusion and equal opportunities
- An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society
- Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
- Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment
Please submit your CV and Covering Letter if you wish to be considered for this role.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.