Wolverhampton, West Midlands

£22,440 – 24,500 per annum


About the organisation

Set up in 1973, The Haven Wolverhampton is a charitable organisation which provides both practical and emotional support services to women and ... Read more

Job Description

Specialist Case Manager for Life Skills will lead on developing, embedding and delivering a recovery focused and strengths-based approach to vulnerable women who have complex support needs and require additional support with life skills. This will involve ensuring that the service proactively works to support clients to develop their safety, financial and emotional skills, living skills, develop and manage relationships, build social networks and access education, training or employment and move towards independent living. The post holder will offer support for both mother and children.  They will have an understanding of and use the Eclipse System and provide families with involved wrap round support when leaving emergency accommodation.

While women and children are at the heart of the Specialist Case Manager’s work, in the role you would also be required to develop, lead and motivate the staff and teams in the service.  You will report to the Service Delivery Manager (accommodation). 

The post holder will help develop the 20 units of supported accommodation across two sites and will monitor average length of stay and safe move on programmes. The supported accommodation service will be supported by local volunteers, placements and partnerships and EVS.  This position will help design the resources required for this service.  This position will also help design processes for safe move on from supported to community.  The position will work alongside community team to help develop processes to ensure safe move on for the family.

The post holder will have line management of Life Skills and Move on/Resettlement Worker and Young Person Advisor. You may also line manage children’s therapy workers, volunteers and placements within the service. You will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues, maintenance and ensure receipt of rental income at each property.

The role includes a high level of client contact, and opportunities to work with external agencies such as Social Care, Mental Health Services and community based organisations. The position will manage desktop reviews and demonstrate reflective practice to support their own and organisational learning.

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.