Northwich, Cheshire West and Chester
Up to £23,500 per year depending upon experience
Contract, Full-time
Job description

As part of our family support service, The Joshua Tree provides opportunities for all members of our families to connect with and gain support from our team of support workers. This is an exciting new role funded by Children in Need, with the post holder being the first point of contact for the amazing children and young people visiting our new purpose-built family support centre. This includes children and young people that are newly diagnosed with cancer; on treatment and post treatment, as well as siblings and wider young family members.  By developing a positive, trusting and caring ongoing professional relationship with the children and their families, the families will feel comfortable and confident in visiting the centre on a regular basis.  We envisage the centre to be utilised during the daytime, after school times, in the evenings, at weekends and during the school holidays, therefore flexibility on working days and times is essential.  Initially we will be open Thursday evenings and Saturdays, in addition to office open hours throughout the week.


The key purpose of this role is to deliver a high quality, child-focused environment and service. It involves maintaining the playroom, teenage areas and playground, as well as planning, organising and implementing activities, programmes, groups and individual care plans to suit the children and young people. By providing supervision and care to the children and young people visiting the centre, this will also support the adult members of the family. The role includes liaising with other members of the family support team to co-ordinate targeted interventions when required e.g. counselling, art therapy, nutrition advice, personal training, school support etc. As well as face to face work, online sessions will also play a big part within this role. This includes providing Zoom sessions for individuals and groups, leading various therapeutic programmes and activities.

This role involves an element of administrative duties as well as directly supporting children and their families mainly at the Support Centre in Northwich. Visiting our families in North Wales and visiting children in their homes and schools, may occasionally be expected. Therefore, an element of travel can be involved (up to an hour driving distance). Therefore, post holders must hold a full driving licence and have access to a vehicle. Mileage expenses will be covered by the employer.

This role will be emotionally demanding. A full induction programme and training will be provided. We are a very supportive team, offering regular supervision and reflection time to support emotional wellbeing.

With the development of the Support Centre, we envisage some of the ways we deliver support being adapted, to promote the use of the facility by our families. Therefore, this role is subject to review, to reflect these ongoing developments.

The post holder will follow The Joshua Tree's values and effectively communicate with service users, their families, colleagues and educational and healthcare professionals.

Additional documents
Job Description (.pdf)
Person Specification (.pdf)
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More about The Joshua Tree
The Joshua Tree

The Joshua Tree Charity, was founded in 2006 by Lynda and David Hill after their son was diagnosed with leukaemia and discovered a distinct lac... Read more

Refreshed on: 18 October 2020
Closing date: 29 October 2020
Tags: Support Worker

The client requests no contact from agencies or media sales.

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