The National Autistic Society
£23,000 - £25,072 (pro rata for 21 hours per week)
Contract, Part-time
Job description

Who we are:

The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.

We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.

What we can offer you:

  • Pension scheme
  • 25 days annual leave
  • Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
  • Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
  • Access to a 24-hour employee assistance programme

Who We Are Looking For

This is an exciting opportunity for someone who is looking for a challenging yet hugely rewarding role as we seek to develop a new casework service in England. This new service offers advice and support to autistic people and the families of autistic people who have been detained in a mental health hospital or are at imminent risk of detention or re-detention. By providing emotional and practical support via telephone and email, the service aims to help autistic people and their families navigate their rights and entitlements and securing their or their loved one’s return to the community. To help achieve this we are looking for someone with a good knowledge and experience of community care rights and entitlements.

Reporting to and working alongside the Autistic Inpatient Mental Health Coordinator, the Autistic Inpatient Community Care Adviser will be the first point of contact for many autistic people and their families, dealing with all enquiries professionally and efficiently.  Your ability to support people who are under intense emotional stress empathically, with care and patience is essential.

You will also provide support to the Head of Casework to shape the service and develop appropriate resources and tools to help autistic people and their families tackle the challenges they face in their plight to secure appropriate support in the community. The successful candidate will work closely with our other casework services to ensure we offer a holistic approach to supporting autistic people detained in inpatient facilities and their families.

An excellent communicator with a confident telephone manner, you will also have good organisational skills, work well as part of a team and be computer literate.

You will need to respond to ongoing telephone and email enquiries, often spanning long periods, and have some professional experience of providing direct support to people on the autism spectrum and their families, preferably in a casework role. An understanding of the condition and related issues is important, as is the ability to operate telephone and database systems.

Due to the complex and difficult nature of the casework, you will need to demonstrate initiative, self-motivation and the ability to support autistic people and families experiencing distressing circumstances in a considerate and encourage manner. You should feel passionate about the rights of autistic people and their families and be looking for a role where you can help to make a real difference.

This is a fixed term position until 31 July 2021 initially, with the expectation of extension subject to successful funding.

Where you will be working:


How to apply:

  • To apply for this role, please click the Apply button below.
  • You will be required to complete and submit the written assessment. Applications submitted without the completed assessment will not be considered for interview.
  • To submit your written assessment, please can you upload it with your application

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Refreshed on: 06 October 2020
Closed date: 18 October 2020
Tags: Advice, Information, Support Worker