London, Greater London
£22,728 - £25,000 per annum + generous benefits
Permanent, Full-time
Job description

About Us

The National Lottery Community Fund is the largest funder of community activity in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities and community groups. 

We support a wide range of projects with grants ranging from as little as £500 to multi-million-pound programmes.

Last year alone we gave out over half a billion pounds (£588.2 million) of National Lottery funding to over 14,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. Over eight in ten (83%) of our grants were for less than £10k, going to grassroots groups and charities.

We are here to support people and communities through bad times as well as good – and that has never been so important as this year. Thanks to National Lottery players, we’ve been able to respond quickly and positively to communities working hard to mitigate the impact of COVID-19. Their efforts have been humbling and inspiring and we’re delighted to have been able to help by distributing over £400 million pounds in National Lottery funding alone across the UK since the first lockdown began in March 2020.


About the Role

Our London office has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making in the London and South East region, helping to ensure that our grant holders have an excellent experience of the Fund.

You’ll be part of a driven and passionate team, led by a Head of Regional Funding. Within the team there are a number of Funding Managers and Funding Officers as well as another Executive Officer. You will report into the Senior Grant Making Manager (London) and be based in the regional office in London.

You’ll support the team by taking responsibility for a range of activities including:

  • Supporting the Head of Region, Managers and their teams organising internal and external meetings
  • Customer enquiries made to the region
  • Supporting teams with stakeholder engagement
  • Administration of our grant making database using Salesforce
  • Organising and minuting regular team meetings
  • General administrative and facilities support


You will work closely with Executive Officers in other regions to coordinate activity and to ensure a consistent quality of service across all regions.

You will be responsible for capturing information from our applicants and grant holders throughout the funding process and organising communications to ensure excellent customer service.

We are planning to return to the office, so we would be looking for applicants who can work in the office at least three days per week and up to five days if required.


Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Interview Date: Thursday 12 August


Essential Criteria

  • Excellent organizational skills with ability to plan, and proactively manage competing demands
  • Excellent customer service skills and experience of working in a customer facing role and working in a team
  • Good IT skills, including Microsoft Office


Desirable Criteria

  • Good communication skills, verbal and written
  • Strong attention to detail
  • Ability to handle sensitive information with discretion and sensitivity
  • Maintaining a database, preferably Salesforce


For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:


  • Generous annual leave and company pension scheme
  • Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
  • Enhanced paid maternity, paternity and adoption leave
  • Season ticket and cycle to work loans
  • Paid volunteering leave


How to Apply

Visit our jobs page on The National Lottery Community Fund website for further details about the vacancy and our application process.


Equal Opportunities

We believe our people should represent the communities, organisations and individuals we work with. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

Posted on: 13 July 2021
Closed date: 02 August 2021
Tags: Admin