Junior HR Advisor
Department/Team Theatre Management
Responsible to Head of HR
Contract Full-Time – One Year Fixed Term
Location: The Old Vic, 103 The Cut, London, SE1 8NB
Hours: 40 hours per week from 10am to 6pm, Monday to Friday, although additional hours may be necessary in order to fulfil the requirements of the post
Salary: £30-33k per annum depending on skills and experience
Purpose of job
The HR team consists of a Head of HR and this newly created role. You will work closely with the Head of HR, Business Director, Head of Inclusion, payroll team and line managers to provide support on a wide range of HR matters, including all aspects of the employee lifecycle, pay and benefits and provide basic first line advice for any employee relations issues such as absence, disciplinary, grievance and performance.
As the team is small, there is a number of administrative tasks that both the Junior HR Advisor and the Head of HR will share. There will be lots of exciting projects to get stuck into, including a new HRIS and payroll system roll out, which will reduce the volume of admin over time and you will work closely with key stakeholders to deliver key Equality, Diversity & Inclusion actions, improve the wellbeing of our teams and drive our engagement and culture initiatives.
Areas of responsibility
- Recruitment and staffing
- To ensure a smooth process for approving vacancies, advertising roles, shortlisting of candidates and coordinating interviews
- Advising on inclusive recruitment best practice
- Working with line managers to deliver a fantastic welcome and onboard of all new starters
- Maintaining full ownership of the Jobs inbox and answering any recruitment related queries.
- Support the Head of HR and hiring managers as required on interviews and templates to uphold best practice.
- Track success and cost effectiveness of recruitment advertising campaigns and how to improve them going forward.
- Working with external agencies and partners on roles as needed from time to time.
- Producing recruitment and ED&I metrics and analysis as requested.
- Work with the Head of HR to ensure we offer the best possible candidate experience to all applicants.
- On-boarding and off-boarding:
- Drafting and issuing all necessary new joiner paperwork (including a variety of contracts) and carrying out right to work checks, reference checks, arranging DBS checks (where relevant) and arranging IT access.
- Facilitating induction process for all new hires (including buddying-up, induction breakfast, induction planning with hiring manager and first month check in, welcome emails).
- Tracking probationary periods and review forms and providing advice to line managers in the event of poor performance.
- Manage leavers process for all leavers (documentation, removal from systems, IT forms and exit interviews).
- Employee Relations:
- Provide basic first line advice to line managers with initial concerns/queries
- Escalate any complex queries or cases to the Head of HR.
- Work with the Head of HR and line managers to sense check all outcome letters and formal paperwork.
- Attend investigation or disciplinary hearings as needed and write up minutes in an accurate and timely manner.
- Policies and procedures
- Work with the Head of HR to review current policies and procedures, including the staff handbook to keep these up to date
- HR Data & Systems:
- Support the Head of HR with the roll out of the new HRIS, ATS and Payroll systems
- Maintain accuracy of HR data on Breathe HR, and filing of information on the People Drive, Public Drive and Intranet (along with updating Org Charts, Press Night and Preview Lists, Website and Programmes).
- Preparing workforce data reports as required
- Manage retention of all HR data in line with GDPR regulations and Internal Data policies
- Remuneration, Payroll and Benefits:
- Tracking and collating all pay-related changes on a monthly basis and liaising with Payroll team ahead of cut off
- Support the Head of HR on administration and maintaining up-to-date benchmarking throughout the year for Salary Review Cycle.
- Administrating salary review and salary increase processes for unionised and non unionised staff (with guidance from the Head of HR).
- Raising purchase orders, coding all HR invoices as required
- Talent Development
- Support the Head of HR on the roll out of the Annual Performance Review and Feedback process.
- Coordinate data capture of feedback and ensuring process completed on time.
- Carry out Training Needs Analysis (TNA) and support Head of HR to track all learning and development activity.
- Support on coordination of company wide training
- Wellbeing & Engagement:
- Collate Staff Survey feedback, analyse data and provide initial report findings to the Head of HR
- Support on administration and follow up for absence, compassionate and family leave requirements in line with good practice, regulations and company policy.
- Support on the initiation, planning and roll out of wellbeing and engagement initiatives.
- Work with the Head of HR on the administration and tracking of the Guardians Scheme.
- Participate as an active member of the Culture Club and engage in activities and Theatre life.
This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level.
This role would suit an HR Coordinator or a Junior Advisor who has some experience of advising on policy and best practice and is looking to progress in their career. Ideally coming from a previous HR Advisory or Administrative role, the successful candidate will possess a good understanding of the objectives of HR and will have familiarity with key employment legislation, with an eye on upcoming changes and developments. They may also be studying towards their CIPD qualification or have an interest in pursuing this. You will receive support and mentoring on all employee relations matters as you become more comfortable and build your ER experience.
The Junior HR Advisor will be an exceptional communicator, highly organised and comfortable working in a busy environment with changing priorities. They will have excellent attention to detail and strong time management skills, be numerate and confident with all Microsoft packages (Excel in particular), be able to deal with sensitive issues and confidential information with tact and diplomacy and be comfortable adapting to changing priorities. Along with the Head of HR, they will also act as a champion for equality & diversity and ensure compliance with confidentiality and data protection at all times.
- Previous experience giving some basic HR advice on cases such as disciplinary, performance management, grievance, sickness absence, maternity and flexible working
- An awareness of HR best practice
- Excellent customer service/interpersonal skills with internal stakeholders and good written communication
- Proficient in Microsoft excel, including pivot tables, vlookups, ability to analyse data
- High level of attention to detail
- Ability to manage multiple tasks simultaneously, ability to self-prioritise and deliver to deadlines
- Creative approach to engagement initiatives; willing to suggest ideas
- Possess integrity and confidentiality when handling personal/sensitive data
- Confidence and credibility to engage positively with employees and managers at all levels of the organisation
- A strong team player with a flexible, pragmatic, proactive and collaborative approach to work
- Level 3 or 5 CIPD Qualified / working towards
- Experience working in HR at an Arts or Charity organisation
- Experience of working with SOLT/BECTU/MU/Equity
The client requests no contact from agencies or media sales.