Westminster, Greater London
£28,981 per year plus benefits
Contract, Full-time
Job description

We have an exciting opportunity for a Community Intervention Worker to join us based in London. You will join us on a full time, fixed term contract until March 2021. You will work 35 hours per week excluding meal breaks working a 7-day rota with shifts being conducted between 6am and 7pm Monday to Sunday. In return, you will receive a competitive salary of £28,981 per annum (NJC Scale range 19-22) inc LW + pensions and other benefits.

About the role:

The Community Intervention Worker will help eliminate rough sleeping and associated street activity near the Passage Resource Centre in London Victoria. You will engage with and providing advice, support and assistance to enable rough sleepers to access accommodation and other services relevant to their needs. This is to be carried out within a multi-agency partnership framework and through a combination of brief interventions, sign posting and referrals to encompass all aspects of outreach work. The Passage is committed to working within a Trauma and Psychologically Informed framework keeping the client at the centre of all our work.

Key responsibilities of our Community Intervention Worker will include:

- Engaging with and gather intelligence around clients bedding down and/or involved in street activity on the streets in and around Victoria to build relationships and offer support to improve the health and wellbeing
- Taking a multi-agency problem solving approach, working in collaboration in regard to street counts, case conferences and joint work with other agencies involved with the client
- Facilitating supported reconnections or resettlement for rough sleepers to the services and areas most appropriate for them either directly or via NSNO or PHAC
- Using The Passage Resource Centre as a base, undertaking client work and administration as detailed in the staff rota, undertaking flexible duties to cover for sickness and holidays, as designated
- Assisting in the promotion of the work of The Passage to VBID, government, funders, press and media, and visitors and raise awareness of homelessness provision in Westminster and related services via presentations for VBID Stakeholders
- Responding  to the needs of allocated Wards, liaising with businesses and residents as required
- Attending fortnightly VBID team meetings and ensure a weekly presence at VBID offices to develop and build on existing working relationships with the VBID team
- Maintaining individual, up to date and accurate client data by inputting into The Passage client recording systems and CHAIN
- Taking part in pan-Westminster operations and audits as requested by the Community Liaison Coordinator

Our ideal Community Intervention Worker will have the following skills, experience, and knowledge:


- In depth experience of working with homeless and vulnerable people either through paid or voluntary capacity
- Experience of working in a psychologically informed way and employing psychological techniques in working with vulnerable adults
- Experience of conducting thorough assessment of people’s needs, entitlements and aspirations that are asset-based and deliver to multi-agency support plans
- Experience of working flexibly in different locations (including the streets), and different times as directed by client need and management
- Experience with w client-centred recovery focused approach and the necessary social skills to initiate and maintain constructive and appropriate relations with clients and agencies in a detached street environment


- Understanding the support needs of the street populations with complex health, and housing needs
- Understanding and use of a personalized approach in working with clients who live

on the streets or who are vulnerably housed
- Knowledge of equal opportunities and related issues for homeless and vulnerable people
- Knowledge of relevant housing legislation and the housing options available to homeless people
- A working knowledge of the main welfare benefits
- A working knowledge of the main housing legislation relating to homeless people

Closing date - 10am on 9 October 2020

Interview date - Week beginning 19 October

If you would like to join us in the role of Community Intervention Worker, please click ‘apply’ now – we would love to hear from you!

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Refreshed on: 18 October 2020
Closing date: 17 November 2020
Job ref: JTLONCIW1809
Tags: Support Worker
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