IT & A/V Support Engineer
PURPOSE OF THE JOB
To fulfil an important role as a member of the Systems team working with operational colleagues to deliver a world class visitor experience by maintaining all aspects of systems delivery seven days a week. To work with the IT & Systems Manager in maintaining and supporting public facing systems such as A/V systems, digital signage, wi-fi, ticketing and interactives in our public galleries. To assist in the technical delivery of museum events, activities and initiatives. To provide ad-hoc support for back office systems including Microsoft Office 365 and line of business applications.
The Museum is a 7 day a week operation and regularly holds events outside its core hours; flexibility to work at weekends and during holiday periods is therefore an essential requirement of this role. It is expected the post holder will need to be available to cover at least 1-2 weekends each month.