SE1, London
£41,000 - £46,000 per year
Contract, Full-time
Job description

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

 

The Ramblers is undergoing an exciting time of transformational change - and the Membership and Fundraising team is at the center of the action!  At the heart of the Ramblers lies our wonderful community of over c100,000 members, enabling us to fulfill our mission across the length and breadth of Great Britain.  We have an incredibly loyal base of members, but we cannot afford to stand still.  If we are to thrive, grow and remain relevant in a changing landscape, we need to evolve and connect with more of the UK’s 9 million walkers.  

 

We are looking for an insight-driven Membership Product Innovation Manager. This role is based within the Membership and Fundraising Team, reporting to the Head of Membership.

 

You will be working on a strategic project to increase the relevance of the Ramblers membership proposition, promise and package to more walkers, particularly for those who walk by themselves or with friends and family rather than in walking groups. This is a really exciting opportunity to make your mark, and help the Ramblers grow our reach and relevance.

 

In the role you’ll be responsible for enhancing the Ramblers’ understanding of the needs, wants and behaviors of Britain’s self-guided walkers to inform how we can best adapt our membership proposition, promise and package to meet these needs. You will be taking to market a new membership proposition, including key creative assets as part of this.

 

You’ll also evaluate our current membership product and the external competitive marketplace, providing recommendations for evolving our membership product.

 

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.  If you think you’ve got what it takes to be our new Membership Product Innovation Manager, we’d love to hear from you. 
 

  
Essential requirements include:

 

  • Experience of working with research and/or creative agencies. Insight-driven.
  • A team player, able to develop collaborative, strong and effective working relationships.
  • Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
  • Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
  • A flexible and resilient approach to product development and innovation, with a curious mindset to explore opportunities and overcome challenges.
  • Development and ongoing evolution of an income-generating membership, fundraising, product or brand proposition to attract new audiences
  • Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.
  • Experience of innovation process, methodologies and approaches across product and/or service development to drive audience and financial growth
  • Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.

 

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

 

More about The Ramblers
About
The Ramblers

The Ramblers is Britain's biggest charity working to promote walking and to improve conditions for all walkers. With 135,000 members in Eng... Read more

Refreshed on: 01 May 2021
Closed date: 12 May 2021
Tags: Project Management