West Midlands
£17,169 - £19,939 per year
Contract, Part-time, Full-time
Job description

Purpose and Scope of the Role

The Refugee & Migrant Centre are one of the biggest charities in the field. We are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. We are now recruiting Advisor roles to be based across our 3 branches in Birmingham, Wolverhampton and Walsall.. This is an exciting time to be joining the team, as we grow to meet our aspirations.

Job Description Advisor

Reporting to: Casework team managers   

Salary:  £17,169- 19,939 (dependent on experience)

Hours: 35 (full time)

Contract: 1 year with the possibility of extension         Probation period: 4 months

Location:  RMC’s offices in Birmingham, Wolverhampton and Walsall – working across branches may be a requirement.

Purpose of the Job:

  • To provide professional and effective advice and guidance to a broad range of service users of RMC.
  • To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

Principal Tasks

Working within the team

  • To ensure the professional and organisational requirements are respected and met during the delivery of advice.
  • To assist the senior colleagues and Operations Manager in order to drive efficiency, quality, systems improvement and target achievement.

 Casework and advice

  • To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
  • To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
  • To provide appropriate support and mentoring to any volunteers under supervision.
  • To represent RMC at external meetings and events when required by the senior colleagues. 
  • To maintain effective working relationships with partners and stakeholders.



Refreshed on: 06 September 2020
Closed date: 06 October 2020
Tags: Advice, Information