B2, Birmingham
£20,163 per year pro rata
Contract, Part-time
Job description

Job title: Advice and Information Officer

Region: Birmingham

Directorate: Operations

Contract: Fixed Term Contract until 30th June 2020, Part Time, 27.5 hours per week

Salary: £20,163.00 per annum pro rata



About The Royal British Legion


The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.


Our Values and Behaviours


Does the following describe you?

  • A desire to provide a great customer service and support

  • Enjoy and thrive in working in teams and with others

  • Passionate about supporting the Armed Forces community and honouring their contribution

  • Come to work each day to be the best you can and to learn and develop

  • An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….



The Role

We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community and those that support us. The focus for our Area teams will be on engaging with the community, reaching out to those we support through a wide range of Partnerships making sure we’re accessible to many more people.


As a Royal British Legion Advice and Information Officer you will be based in the Pop In, Birmingham and will spend your time providing advice and information about all aspects of the Legion's work to those who visit us.


Accustomed to providing advice and information support to customers you will have experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting people.


It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage. This role is open to both employees and volunteers.


How to Apply

By clicking ‘Apply Online’



Closing date for this role is 21st January 2020.


Interviews will be held week commencing 27th January 2020 in the Birmingham Office.

More about The Royal British Legion
The Royal British Legion

We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more

Posted on: 07 January 2020
Closed date: 21 January 2020
Tags: Advice, Information, Operations