Brighton, The City of Brighton and Hove
£20,163 per year
Permanent, Full-time
Job description

Job title: Advice and Information Officer – South East

Area: Pop In, Queen’ s Rd Brighton

Directorate: Operations

Contract: Permanent, full time 35 hours per week

Salary:  £20,163.00 per annum


About The Royal British Legion


The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.


Our Values and Behaviours


Does the following describe you?

-       A desire to provide a great customer service and support

-       Enjoy and thrive in working in teams and with others

-       Passionate about supporting the Armed Forces community and honouring their contribution

-       Come to work each day to be the best you can and to learn and develop

-       An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….


The Role

We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community and those that support us.  The focus for our Area teams will be on engaging with the community, reaching out to those we support through a wide range of Partnerships making sure we’re accessible to many more people.


As a Royal British Legion Advice and Information Officer you will be based in the Pop In, Brighton and will spend your time providing advice and information about all aspects of the Legion's work to visitors and via more remote outreach locations. You will also be expected to raise the profile of the Legion through presentations and attending networking events and manage and support a cohort of Information Volunteers.


Accustomed to providing advice and information support to customers you will have experience of building relationships with a range of different agencies. An excellent communicator with strong organisational and planning skills, you will also have good IT skills and be confident in supporting people. 


It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.  This role is open to both employees and volunteers.


How to apply

Please apply by clicking ‘Apply online’



Closing date for this role is Friday 28th February 2020


Additional documents
Advice and Information Officer – Brighton JD (.pdf)
Check commute
Starting Address
Mode of transport
More about The Royal British Legion
The Royal British Legion

We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more

Posted on: 12 February 2020
Closing date: 28 February 2020
Tags: Operations
Job closes in 5 days
Apply Saved