Job title: Advice and Information Officer
Region: East Midlands
Contract: Fixed Term Contract until 10th July 2020, Part Time, 21 hours per week over 3 Days.
Salary: FTE £20,163.00 per annum pro rata
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community and those that support us. The focus for our Area teams will be on engaging with the community, reaching out to those we support through a wide range of Partnerships making sure we’re accessible to many more people.
As a Royal British Legion Advice and Information Officer you will be based from home and will predominantly cover the North of Lincolnshire which will include both North and North East Lincolnshire statutory authorities. There is a requirement for travel across the East Midlands area; therefore, a full driving licence and use of a car is essential for this role with motor mileage being paid. Your time will be spent providing advice and information about all aspects of the Legion's work to those who visit us during the working days of Wednesday, Thursday and Friday.
Accustomed to providing advice and information support to customers you will have experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting people.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage. This role is open to both employees and volunteers.
How to Apply
Please apply by clicking 'Apply Online'
Closing date for this role is Monday 16th December 2019.
Interviews will be arranged prior to Christmas and will take place on 7th January 2020.
The client requests no contact from agencies or media sales.