Job title: Case Officer
Region: Cheshire & Merseyside
Contract: FTC to 28 February 2021
25 Hours per week
Salary: £24,816 per annum – pro rata (£17,726)
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
An opportunity has arisen to join the Cheshire & Merseyside Area Team as a Case Officer on a part time basis (we require someone who is able to work full days on both Monday and Friday with a flexible approach across the remaining 11 hours).
As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health, housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers.
A self-starter, confident working independently and within a great team, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact. An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the Social Welfare system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills.
Although predominantly home based due to Covid-19 currently, this role will involve significant travel throughout the area so a Driving license and use of a car would be desirable.
How to Apply
Please apply by clicking ‘Apply online’
Closing date for this role is: Sunday 1st November 2020 with interviews scheduled for 9th November 2020
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.