Carmarthen, Carmarthenshire
£25,469 per year
Contract, Full-time
Job description


Job title: Membership Support Officer - Wales

Region: South West Wales

Directorate: Operations

Contract: Full Time – 35hrs per week

12 months Fixed Term Contract (Maternity Cover)

Salary: £25,469 per annum



About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.


Our Values and Behaviours

Does the following describe you?


  • A desire to provide a great customer service and support

  • Enjoy and thrive in working in teams and with others

  • Passionate about supporting the Armed Forces community and honouring their contribution

  • Come to work each day to be the best you can and to learn and develop

  • An encourager, eager to share your knowledge and experience to help others


If so then we would like to hear from you ….


The Role

The Membership Support Officer (MSO) role provides support to our branches across South West Wales to the District Committee.  In addition to administrative and organisational support, the MSO works closely with the Manager for Wales and local County Chairman to ensure that Membership fulfil their role within the Area Strategy and in accordance with the Legion’s Membership handbook and policies.

This post is Full Time, working 35hrs per week on a 12 month fixed term contract (Maternity Cover).  It is a varied role which covers a range of duties, from arranging meetings and minute taking to organising events and responding to membership queries. The successful candidate will ideally have a knowledge and understanding of Legion membership and will be an effective, diligent multi-tasker with excellent customer service and communication skills.   

While we are all impacted via COVID-19 this role will be home based. The Royal British Legion in Wales also has a regional office in Carmarthen that acts as a base for operations across South West Wales but at the moment this is closed and all staff are working remotely.

Depending on COVID-19 guidelines travel across South West Wales and beyond may be required so access to a car and a driving license is preferable.

A provisional date for interviews has been scheduled for Tuesday 18th and Wednesday 19th August 2020. These interviews will take place via a virtual platform, so access to a computer or similar system will be vital.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Monday 03rd August 2020

More about The Royal British Legion
The Royal British Legion

We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more

Posted on: 13 July 2020
Closed date: 03 August 2020
Tags: Advice, Information, Operations