The Royal College of Emergency Medicine
Central London, Greater London
SE1, London
£30,000 pa plus excellent benefits
Permanent, Full-time
Job description

Examinations Registrations Officer

London Bridge, London

35 hours per week, full-time

As Examinations Registrations Officer, you will support the registration of candidates for all examinations whilst ensuring excellent standards of customer service.

The Examinations Registration Officer is an important role within the Examinations Team, as you will be operating the online registration process for all examination entries, whilst being responsible for the publication of examination dates and application windows. You will also operate and support the candidate booking process with the College’s written exam delivery partner. 

Reporting to the Examinations Registration Manager, you will respond promptly to candidate enquiries received through multiple channels, effectively communicating College regulations, policies and decisions.  This requires a high level of understanding of the College’s regulations and procedures along with the ability to synthesise information and communicate clearly. You will also identify opportunities for process improvements to further streamline and develop the candidate registration process.

Educated to a good standard, with an administrative background gained in a higher education institution, you will have experience of communicating with people at different levels. A team player, with evidence of collaborative working, you will have the ability to work methodically and accurately when under pressure.

With excellent organisational, communication and interpersonal skills, you should have experience of administering complex processes and the ability to analyse and synthesise complex data.

Experience of administering medical examinations or within student services, would be desirable.

Although based in London, travel throughout the UK and overseas might be required, including overnight stays, to facilitate the development and delivery of the College’s examinations programme. This may include out of core hours work. The College is working to a hybrid working model and offers flexibility in working patterns dependant on operational needs.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the email application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.

Closing date: 27 October 2021.

Application Instructions

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.

Posted on: 13 October 2021
Closed date: 27 October 2021
Tags: Admin, Training