Kensington, Greater London
£35,000 circa per annum
Permanent, Full-time
Job description

Are you looking for a fantastic opportunity, to work in a vibrant environment supporting causes that really matter? Are you looking for the next stage in your career where you are required to think outside the box and contribute to managing change, by supporting the expansion of an already thriving organisation?

If yes, your next position should be at The Royal Foundation.


About us

When people come together, they can achieve great things. The Royal Foundation of The Duke and Duchess of Cambridge unites people to tackle some of today’s biggest challenges. We use our passion and unique influence to change mind-sets to make a lasting difference on the issues that matter to us and to society.

The Royal Foundation supports a broad and ambitious spectrum of activity. We bring people, ideas and resources together to understand issues, explore creative solutions and be a catalyst for long-term impact.


Job Purpose

Reporting to the Director of Finance & Operations, the Business and Governance Manager will act as the first point of contact for all office, Trustee and governance matters, administration and enquiries.


Principal Accountabilities

Trustees and Governance Management

  • To provide high quality and confidential support to the Chairman and the Board of Trustees.

  • To deliver highly effective Board meetings, ensuring the smooth conduct of business. This will include the production of high-quality agendas and papers, circulation of papers to strict deadlines, attending all Board meetings, minute taking and recording actions.

  • Arranging all logistics for Board and other ad hoc meetings as required to ensure they are delivered to a high standard.

  • To exercise sound judgement to ensure that key business items and decisions are identified, progressed and followed up accordingly. This will include email and correspondence review and decision-making about further action to be taken.

  • To fulfil maintenance of the register of Board members’ interests and any arising conflicts.

  • Supporting Trustee recruitment process, induction and ongoing development of Trustees, proactively seeking out opportunities to support Trustees in their roles.

  • Maintaining and review as necessary key governance documentation, processes and policies.

  • Ensuring business continuity and risk management arrangements are in place. This will include co-ordinating and maintaining risk registers and agreeing action plans to manage risk.

  • Maintaining a good relationship with our legal advisors and ensuring budgets are followed, as well as having the ability to review and update basic contracts

Office, Facilities & Systems Management

  • To be responsible for the smooth, efficient and cost-effective management of the Foundation’s space(s) and its facilities. This includes managing all central services, such as utilities, repairs, reception, archiving, cleaning, catering and recycling.

  • Establishing and continuously improve office information systems and procedures to ensure an efficient and effective service, undertaking reviews of systems and procedures as necessary.

  • To manage regular office checks (PAT, fire safety, alarm testing etc), maintain compliance and ensure the office is safe and tidy. The Business and Governance Manager will also act as the designated Health & Safety representative for the Foundation.

  • Liaising and negotiating all office related contract services. This will include equipment lease agreements, IT & Telecoms providers, insurance renewals, cleaning, office stationery, travel agents etc.

  • With support, manage and plan the co-ordination of any internal moves and changes, including office layout changes.

  • Maintaining good landlord/tenant relationships and liaise with the building managing agent for any issues and for lease renewals.

  • Take responsibility for ensuring all new starters receive a building, IT, and health & safety induction.

  • To manage the setting up of all new starters and removal of leavers with the IT provider, and ensuring all equipment is ordered and retrieved in a timely manner.

  • If required, to project manage and lead on the relocation to a new office space. When a move is required, the Business and Governance Manager will investigate availability and suitability of options for new premises. They will also plan how to best utilise the space and resources for a new building, as well as working with the Director of Finance & Operations to address any of the legal aspects of an office move.

Line management

  • Providing line management to the Administration Assistant. This includes managing and supervising the activities, allocating and supervising work, providing support and performance development.


Person Specification

The Royal Foundation is a high-profile organisation and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

Key skills, Competencies, Experience & Knowledge


  • Degree-level Office administration qualification or equivalent demonstrable experience

  • Demonstrable experience and understanding of GDPR and information governance regulations

  • Working knowledge of risk management and board interaction/assurance

  • Strong experience of project management

  • A strong awareness of Health and Safety legislation and ability to represent and enforce this across the Foundation

  • Experience of managing third-party providers and budgets

  • Experience of managing staff

  • Sound knowledge and confident use of IT systems, including Microsoft Office Applications, SharePoint etc

  • Highly developed interpersonal, communication, persuasion and facilitation skills

  • Excellent written skills, with the ability to record and present information and meeting minutes in a clear, concise and persuasive manner

  • Well-developed influencing, negotiation and conflict resolution skills

  • Advanced IT skills (Word, Excel, PowerPoint), specifically the experience of supporting other users

  • Ability to multi-task and prioritise a complex and varied workload

  • Project management skills

  • Research skills and the ability to draw information from various sources

  • Teamwork skills and the ability to lead and motivate others

  • Experience of delivering work to tight deadlines

  • Attention to detail, and understanding the importance of gathering and processing information accurately

  • Practical, flexible and innovative approach to work

  • Tackles difficult problems, and seeks to understand the reason for obstacles and takes personal responsibility for finding solutions

  • Willingness to provide administrative and logistical support to ensure effective project delivery

  • A professional and mature attitude to the tasks in hand


  • Specific knowledge of charity governance would be desirable but not essential

  • Project / programme management qualification (such as PRINCE2).


Practical Requirements

Although the work will be predominantly office based, some UK travel will be necessary in order to oversee progress of projects in various parts of the UK.


How to Apply

To apply for the position please submit your supporting statement and CV, please note that if the position has a high number of suitable candidates, we may close the position before the closing date of Friday 24 January 2020 at 12 noon.

1st Round Interviews – Thursday 6th February and Friday 7th February 2020

The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships.

We are committed to protecting the privacy and security of your personal information.  If you would like to see a copy of our privacy notice please write to 5 St. Mary Abbots Place, London W8 6LS.

More about The Royal Foundation of The Duke and Duchess of Cambridge
The Royal Foundation of The Duke and Duchess of Cambridge


Our mission is to create lasting impact in areas where the Duke and Duchess of Cambridge are most p... Read more

Refreshed on: 17 January 2020
Closed date: 24 January 2020
Job ref: B&GM
Tags: Operations, Governance

The client requests no contact from agencies or media sales.