Kensington, Greater London
Up to £30,000 per year
Contract, Full-time
Job description

Are you looking for a fantastic opportunity, to work in a vibrant environment supporting causes that really matter? Are you looking for the next stage in your career where you are required to think outside the box and contribute to managing change, by supporting the expansion of an already thriving organisation?


If yes, your next position should be at The Royal Foundation.


About us


When people come together, they can achieve great things. The Royal Foundation of The Duke and Duchess of Cambridge unites people to tackle some of today’s biggest challenges. We use our passion and unique influence to change mind-sets to make a lasting difference on the issues that matter to us and to society.

The Royal Foundation supports a broad and ambitious spectrum of activity. We bring people, ideas and resources together to understand issues, explore creative solutions and be a catalyst for long-term impact.


Job Purpose


We are now hiring a Project Support Officer to support The Earthshot Prize, an ambitious new initiative from The Royal Foundation which will celebrate and amplify solutions to the planet’s greatest challenges. The Project Support Officer will support the team with all their administration needs in order to ensure effective organisation, co-ordination and flow of information. They will also support the delivery of programme related events, in providing the main point of contact for internal and external stakeholders and support throughout planning and delivery.


This role is a 18-month fixed-term contract.


Principal Accountabilities


Project Support

Provide support to The Earthshot Prize team as required, including:

  • Assisting in organising relevant programme and stakeholder meetings; managing logistics, diary management internally and externally, helping to prepare papers and circulate ahead of meetings to ensure all stakeholders and fully and effectively informed.

  • Taking accurate and appropriate minutes in programme meetings and distributing them in a timely manner.

  • Organising and distributing task lists generated from meetings, and keeping these up to date when actions are completed

  • Help to prepare programme related updates and reports for external stakeholders

  • Supporting the planning and preparing for programme events, including managing guest lists and attendee correspondence, logistics, pre-event briefings and support Programme Managers which content as required.

  • Updating appropriate databases as required.

  • Assisting in keeping programme documents updated both electronic and paper.




Managing Correspondence

  • Overseeing letters and other correspondence from the public relating to The Earthshot Prize and ensuring all emails are responded to within agreed timeframes and providing advice as required for complex enquiries.

  • Managing the mailing list sign-up on the website, researching which organisations we may want to collaborate with and arranging contact where appropriate.

  • Ensure that internal processes are in place and followed so that high risk enquiries are handled according to appropriate best practice and legislation, escalating where required.

  • Maintain working FAQ and process documents to help other manage emails during periods of large volume surrounding events, including working with team to plan accordingly for anticipated high volumes of enquiries resulting from public events for The Earthshot Prize.


General Team Support

  • Managing regular team meetings, including capturing actions and supporting the team in tracking these to completion.

  • Support organisation of the diary for Programme Head including logistics and travel arrangements so appointments are completed in a timely manner

  • Support other members of the wider team as required including travel arrangements and diary organisation


Person Specification


The Royal Foundation is a high-profile organisation and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.


Key skills, Competencies, Experience & Knowledge


Experience & Knowledge

  • Experience of a not-for-profit organisation or projects.

  • Previous experience of supporting projects and/or events.

  • Highly competent user of Word, Excel, PowerPoint and Outlook.

  • Experience of working in a busy office environment.

  • Highly organised and able to help organise those around them.

  • Diary management experience and skills.

  • Experience of successfully dealing with stakeholders at all levels.

  • Ideally experience of using database and email software e.g. Mailchimp, Salesforce.


Key skills and competencies

  • Appreciate the importance of discretion and confidentiality at all times.

  • An excellent communicator both verbal and written, with a professional phone manner.

  • Flexible with a practical, ‘can do’ attitude.

  • Enthusiastic and able to respond positively to an ever-changing campaign environment.

  • A professional and mature attitude to the tasks in hand.

  • Quick learner and ability to work both independently and as part of a small team.

  • Calm and able to think on feet.

  • Self-starter and independent thinker; able to solve problems and instigate solutions.



  • Knowledge of/experience working in conservation or environment work.


Practical Requirements


Although the work will be predominantly office based, some travel may be necessary and occasional evening/weekend work.


How to Apply


To apply for the position please submit your supporting statement and CV, please note that if the position has a high number of suitable candidates, we may close the position before the closing date of Thursday 30th January at 12 noon.


1st Round Interviews:     Monday 10th February

2nd Round Interviews:    Monday 17th February


If you have any questions relating to the role or are looking for an alternative accessible format, please contact our recruitment team for assistance.


The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.


We are committed to protecting the privacy and security of your personal information.  If you would like to see a copy of our privacy notice please write to 5 St. Mary Abbots Place, London W8 6LS.

More about The Royal Foundation of The Duke and Duchess of Cambridge
The Royal Foundation of The Duke and Duchess of Cambridge


Our mission is to create lasting impact in areas where the Duke and Duchess of Cambridge are most p... Read more

Refreshed on: 26 January 2020
Closed date: 30 January 2020
Job ref: PSO - TEP
Tags: Admin, Project Management

The client requests no contact from agencies or media sales.