Greater London
£25,295 pro rata
Contract, Part-time
Job description

Contract type: 

 Fixed Term, 30 December – 1 April

Hours: 20 hours per week

Salary: £25,295 pro rata

The Gospel Oak Winter Shelter is a collaboration with The Simon Community and Quaker Homeless Action to provide a place for people to stay instead of the streets over winter. We are looking for a Night Shelter Coordinator to ensure consistency and a quality experience for our guests and volunteers.

8 guests sleep in the Church from 30th December 2019 to 31 March 2020. 2 volunteers stay with the guests each night and food is provided by volunteers.

Our Guests

We are looking for someone that can take a person-lead approach to supporting our guests, understanding that ideal outcomes may differ hugely. To assess the needs of individuals and to provide them with options of support services/ move-on accommodation should they desire it.

Our Volunteers

Volunteers come from both organisations and will need varying degrees of support. There will be a central rota already completed, but if volunteers have questions before, during or after their shift you will be their first port of call. We need someone that can be flexible in their approach and their hours; that is able to cover a volunteer shift if required and can be on call during the week.

Our Partners

As well as guests and volunteers you will be liaising with The Simon Community, Quaker Homeless Action and the Church members to ensure the smooth running of the shelter.

You will need to be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.

Typical tasks:

  • Welcoming and inducting new guests into the shelter by explaining the shelter policies

  • Supporting volunteer team to ensure the smooth running of the project.

  • Maintaining guest attendance records and shelter

  • Ensuring project meets health and safety requirements, including food preparation.

  • The logistical management e.g. regular purchasing of catering items and food

  • Ensuring best practice procedures for the security and safety of the guests and volunteers are maintained.

  • Maintaining good relations with the venue provider.

  • Ensuring the security of the venue is maintained to the highest possible standard.

  • Administering petty cash when required.

  • Meeting regularly with Project Managers to report on progress and concerns.


    Person Specification

  • Experience of working with - and awareness of the needs of - homeless people or similar disadvantaged client groups

  • A non-judgemental approach and the ability to communicate to everyone with respect and kindness

  • Ability to work independently and take the initiative to make important and well-judged decisions

  • Confident approach to, and experience of, dealing with challenging behaviour

  • Effective, flexible and supportive team member

  • Highly organised with strong time-management skills

  • Excellent communication skills and the ability to work with individuals who have different styles and approaches

  • Ability to adhere to and implement Health & Safety policy

  • Willingness to work evenings / weekends

  • Knowledge of relevant support services available to homeless people

To apply please send your email and cover letter. Please note, CVs without cover letters will not be considered.

Posted on: 13 September 2019
Closed date: 09 October 2019
Tags: Volunteer Management, Support Worker

The client requests no contact from agencies or media sales.