£41,842 per year
Permanent, Full-time
Job description

This role manages the development and production of resources to support food banks in the Trussell Trust network to engage in our shared strategy to end the need for mass distribution of emergency food, Together for Change. 

Working with creative professionals and experts both externally and across the Trussell Trust, the role will manage, coordinate, curate and create resources, primarily hosted on our food bank digital hub – including written, film, audio and photographic – that allow food banks to engage with the Together for Change strategy.  

The Food Bank Content Manager will grow an understanding of the Trussell Trust food bank network as an audience, including understanding barriers to them taking strategic action. They will be responsible for ensuring resources are brand-compliant, relevant and effective for food banks busy dealing with increasing need in their communities. As part of the Network Programmes & Innovation Directorate, the Food Bank Content Manager will use communication and influencing techniques to bring all 1,300 food bank centres across the UK further along their strategic journey.   


Role responsibilities 

  • Manage, coordinate, develop and produce strategic & operational content and resources for the Trussell Trust network to help food banks engage with strategic strands -  Changing Minds, Changing Policy and Changing Communities 

  • Responsible for the Digital Hub, curating the content and overseeing it’s development, where a wide range of strategic and operational resources are hosted for the Trussell Trust food bank network 

  • Edit, amend, and enhance material for bespoke projects, in partnership with teams across the organisation, with particular attention to brand, tone and house style, ensuring key messages are delivered in an impactful way, and the formats and approaches taken are appropriate for the channel and distribution plan.  

  • Commission, produce, curate and store all assets in accordance with data protection legislation (GDPR) and ensuring legal protection, developing approaches to contracting, licensing, subject consent and usage, that maintains a sensitive approach to client confidentiality.  

  • Manage creative projects and related processes in house or with external suppliers, from brief to delivery, including production schedules, storyboard, and script,as required, in line with budget and requirements. 

  • Line manage a Food Bank Network Coordinator, including providing regular support, 121s, development opportunities & feedback. 


Person Specification 

Technical skills and minimum knowledge: 

  • Specialist knowledge of design, video production, animation and editing packages.  

  • Experience managing content resources and digital archives, including helping others develop, access and use assets appropriately. 

  • Content planning skills, including brief development, storyboarding and project management, in particular helping to identify audience focussed approaches to meet strategic objectives and enhance the brand 

  • Experience of commissioning and managing external photographers, agencies, producers and suppliers. 

  • Sound understanding of contracting and licensing creative work as well as data protection principles and compliance. 

  • Experience working with digital content hosting platforms 


Behaviours and competencies:  

  • Creative storyteller, able to construct compelling, emotive narratives, with a strong eye for quality whilst being able to flex tone for different audiences and channels. 

  • Able to balance simplicity and impact of message with innovation in content approaches. 

  • Able to manage multiple projects and deadlines, engaging clients collaboratively appropriately in the process. 

  • Demonstrate a commitment to the values of the Trussell Trust  

  • Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds  

  • Role models inclusive behaviours  

Key Stakeholders 

  • The Trussell Trust food bank network 

  • Public Engagement departments, which includes Brand and Marketing, Strategic Communications, Supporter Engagement and Insight, Supporter Retention and Development, Corporate Partnerships, Trusts and Grants. 

  • Other managers across a range of departments, particularly those leading audience and partner facing work, and those supporting the network of food banks. 

  • External Agencies, partners and suppliers 

Our Values 

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles. 

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values. 

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm. 

More about The Trussell Trust

More than 14 million people in the UK live below the poverty line. The Trussell Trust knows it takes more than food to end hunger. So they ... Read more

Refreshed on: 30 May 2022
Closed date: 09 June 2022 at 12:00
Tags: Marketing, Project Management

The client requests no contact from agencies or media sales.