The Learning and Evaluation Manager is responsible for ensuring that the impact of the Trussell Trust’s work is robustly evidenced, enabling us to track our progress towards our goal of ending the need for food banks in the UK. The role includes developing bespoke impact measurement tools to capture qualitative and quantitative programme outcomes, collating impact data and producing impact reports, advising on and leading evaluations of key programmes, and facilitating opportunities for learning from our impact work. This activity will span each of our three strategic themes, Changing Communities, Changing Policies and Changing Minds, meaning that attitudinal and policy change outcomes, as well as those relating to service delivery, will need to be evidenced and articulated.
- Collectively with the Head of Impact and Evidence, plan and coordinate the development of our monitoring and evaluation work, working collaboratively with colleagues to ensure that our approach to evidencing impact is coordinated, consistent and reflects our values.
- Design, review, advise on and develop Theories of Change and appropriate data collection tools for monitoring and evaluation purposes as required, gathering input from relevant internal and external stakeholders.
- Advise on, project manage, and deliver or commission evaluations (including process and impact evaluations) of our programmes as required, working collaboratively with staff accountable for programme delivery.
- Work with the Head of Impact and Evidence and Head of Strategic Intelligence to develop and maintain organisation-wide impact reporting that corresponds to our organisational Theory of Change.
- Produce organisation-wide and programme specific impact reports for internal and external audiences, bringing together quantitative and qualitative data.
- Work with the Head of Evidence and Impact to facilitate regular opportunities for Trussell Trust staff and food bank network colleagues to learn from evaluation and monitoring work, including through workshops and webinars, in ways that promote reflective practice and inform programme development.
Technical skills and minimum knowledge:
- Experience in and knowledge of using monitoring and evaluation tools, including in a voluntary sector or similar context
- Proven research experience and good knowledge of quantitative and qualitative research methods, and what constitutes robust research
- Strong project management skills and experience, including the ability to manage a diverse portfolio of projects effectively
- Excellent written and verbal communication skills
- Ability to summarise complex information from a range of sources in an accessible way
Behaviours and competencies:
- Good relational skills including the ability to work effectively as part of a team, and with people who have lived experience of poverty
- Ability to identify and engage with key project stakeholders
- Able to influence others whilst maintaining valuable relationships
- Ability to prioritise tasks and work to deadlines
- Demonstrate a dedication to the values of the Trussell Trust
- Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
- Role models inclusive behaviours, values and leadership
- Strategic Intelligence
- Financial inclusion
- Trusts and Grants
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.