£28,744 per year
Permanent, Full-time
Job description

The L&D Trainer will develop engaging learning programmes and objectives set by the Learning & Development team, assisting in the delivery of appropriate, blended learning solutions that enable our wider network to achieve the vision of an end to the need for foodbanks in the UK.

The role will be responsible for creating and delivering training to the wider network as a primary audience, consisting of food banks, people with lived experience and volunteers. This will include working with our Operations Directorate to ensure learning solutions are delivered from idea conception through to implementation, taking ownership for a range of learning content.

The role will also be required to deliver some specific L&D solutions for the Trussell Trust workforce, that help drive high performance in line with operational and strategic requirements.


Role responsibilities

  • Design and deliver development programmes to our wider food bank network, including face to face & virtual workshops, ‘on the job’ training, coaching and the creation of learning resources for Food Banks

  • Advise on learning activities and training content to our Operations Directorate, project managing the L&D elements of initiatives for the food bank network; and delivering specific interventions to support the success of the work

  • Collaborate with the Volunteering team to maintain and develop the Volunteer learning management system, including advising and contributing to the design and delivery of digital learning content (e.g., creating digital learning resources that will be hosted on the learning management system)

  • Support the Learning & Development Manager with the development of our core offers, delivering new and existing training and workshops; and answering queries that come into our team

  • Collaborate with internal & external stakeholders on several people development initiatives forming part of the wider Trussell Trust learning framework.


Personal Specification

Technical skills and minimum knowledge:

  • Solid facilitation or training delivery experience in soft skills, systems, and onboarding

  • Expertise in the use of learning technologies and committed to the ongoing development of capabilities in this area

  • A proven ability to apply situational styles to achieve the best outcomes, flexing between instructing, training and coaching

  • Highly developed interpersonal skills: able to build and manage relationships and network effectively; promotes a collaborative team environment.

  • Excellent planning skills; with sound project management knowledge and capable of managing a broad portfolio of activities.

  • Experience of identifying training needs and liaising with internal and external stakeholders

  •  Demonstrable knowledge of learning theory and experience in designing and developing engaging learning interventions.

  •  Ability to embed Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

  • Demonstrates a strong, visible passion and commitment to the Trussell Trust and its strategic objectives.

  • Committed to equity, anti-racism, diversity, and inclusion.

  • Demonstrates empathy for people from under-represented, historically excluded and marginalised backgrounds.

  • Deliver work within a cross-Directorate matrix structure where operational and development benefits arise from resource sharing.

  • Collaboration and delivery through others with clear plans and an empowering approach to ensure accountability for delivery of customer outcomes.

  • Engaging people and creating opportunities for relationship building, and building a supportive, respectful working environment.

Key Stakeholders

  • Operations

  • People Experience

  • Volunteering Management

  • Department Leadership Teams contributing to L&D planning.

  • Diversity & Inclusion

  • EA and PA Community

  • Communications


Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion, and community are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.

More about The Trussell Trust

More than 14 million people in the UK live below the poverty line. The Trussell Trust knows it takes more than food to end hunger. So they ... Read more

Posted on: 08 June 2022
Closed date: 06 July 2022 at 12:00
Tags: Human Resources, Training

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