Data Services Co-ordinator
Birmingham, West Midlands
We are looking for a Data Services Co-ordinator with responsibility for data services and membership to manage and develop our database (currently CiviCRM) to help us to sustain and grow our membership base, as well as identify opportunities to improve the membership experience.
Internally, this role is known as Senior Supporter Services Co-ordinator (Membership and Data Management).
You will lead on problem solving and developing our database and will project manage the integration of new technical processes for the Communications Team. You will also support the wider aims of the charity by ensuring timely and accurate data is available to other departments, including Finance.
The Data Services Co-ordinator will be positioned in the busy Communications Department and will work alongside the Supporter Services Co-ordinator (Volunteering, Outreach and Engagement) to ensure we drive our membership forward.
You will likely be a self-motivated individual who thrives in a busy environment. You will have an in-depth understanding of data handling and managing CRMs. You will be analytical, thorough, and thrive on problem-solving. You will responsible for implementing supporter campaigns for the society and streamlining communications to supporters.
You will have sound knowledge of third sector regulations for example, member benefits, Gift Aid and the Code of Fundraising Practice as well as a clear understanding of relevant data protection legislation and requirements (incl. GDPR and PECR).
What we offer
- A fun and supportive team
- A solution-focused atmosphere and hard-working environment
- Flexible working hours
- Employee Assistance Programme and health cash-back scheme
- Cycle-to-work scheme
- Childcare vouchers scheme
- Animal companion compassionate leave
- Ethical pension scheme
- 28 Days’ leave + 8 Bank Holidays (25 days’ annual leave & 3 closure days)
- Central Birmingham office location
Salary and hours
This is full time (37.5 hours per week) role with a salary of £21,166 - £27,905 per annum.
How to apply
To apply for this role, please select the button shown and you will be taken to the Vegan Society website where you can download and review the full job description and will be provided with information on how to apply.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Data Services Co-ordinator, Senior Development Co-ordinator, Development Executive, Database Developer, Project Officer, Senior Supporter Services Officer.