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This is a fantastic opportunity to join the Direct Marketing team at an exciting stage. You will be responsible for the management and development of the Donor Experience strategy for an amazing mental health charity.
Help develop and implement a donor experience marketing programme in line with the fundraising strategy
Work with the Head of Individual Giving to design and implement methods for developing new processes to support effective delivery of the DM programme.
Support and manage on analysing audience based insight for product innovation and development through to new product launch to achieve KPIs.
Work with the Head of Direct Marketing and Direct Marketing Manager to develop supporter journeys to engage and develop long term relationships with current donors. .
Support and manage on identifying and advising on emerging customer, technology and digital trends that could impact on the future of fundraising to innovate new and relevant products and propositions
Work closely with the Database team to manage development of the database for Direct Marketing and Donor experience fundraising.
Substantial demonstrable fundraising experience in direct marketing, including donor relationship management, engagement, developing supporter journeys across acquisition and retention audiences.
Project management experience including planning, implementation, monitoring and evaluation of a direct marketing or donor experience programme.
Experience of planning, developing and managing budgets including forecasting, quarterly forecasts, summarising and analysing, monitoring and regular reporting of outcome against target to senior teams.
Experience of working on and managing innovation cycles, agile sprint and ideation sessions across fundraising teams from discovery to product launch and evaluation.
Experience of working with data and insight teams to deliver data strategy selections and experience of analysing supporter trends and behavioural data to ensure decisions made are insight driven to improve performance of the direct marketing programme.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.