The Senior Direct Marketing Officer (Retention) will have responsibility for the supporting development, implementation, management and delivery of the retention programme, in a maternity cover role for an amazing health charity.
A well known charity who provide advice and support to empower anybody experiencing a health problems and campaign to improve services, raise awareness and promote understanding of this issue.
Project manage the Direct Marketing Retention programme, including briefing internal stakeholders and external agencies; implement, manage, monitor and evaluate campaigns with a strong focus on an excellent supporter experience that will maximise lifetime value.
Working closely with our Data Team, Data Insight Analysis and the DM Donor Experience Manager, implement a data driven and testing approach to deliver audience-led communications across multiple audiences and channels.
Work closely with external agencies and internal stakeholders to design and develop digital and direct marketing campaigns, including creative development, media, data selection, print and digital advertising, as well as other communication materials, as required.
Manage and deliver agreed income targets and ensure regular monitoring and managing of income targets and expenditure. To proactively alert the Direct Marketing Manager if income and expenditure targets are different to those predicted.
Contribute to the annual planning and strategy cycle of the retention programme. Feeding in reports and recommendations to the Direct Marketing Manager and Head of Individual Giving and Donor Experience where required.
Work closely with the Head of Supporter Engagement and the DM Donor Experience Manager as well as other teams to ensure campaign plans are communicated, planned and work cohesively with other supporter journeys to maximise lifetime supporter value.
Extensive and demonstrable Direct Marketing experience, especially in fundraising, including managing, implementing and evaluating activities across a wide range of channels and products.
Demonstrable experience of integrating and maximising digital fundraising opportunities into Direct Marketing plans.
Strong experience of monitoring and tracking budgets and meeting income targets, including forecasting, and regular reporting against budgets and targets.
Experience of evaluating activities and campaigns, writing reports summarising and analysing figures to make recommendations.
Proven experience of managing and working with third-party suppliers (e.g. agencies, printers, mailing houses).
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.