E15, London
£15,000 per year
Permanent, Part-time
Job description


We are seeking an Engagement Support Worker to join the Together! 2012 Team for 21 hours a week and help create the London 2012 Paralympic cultural Legacy in East London and beyond. NB: All of our positions are part-time, in order to meet the needs of Disabled people, parents and carers, and so that Team members can continue with their own creative practice.

The Engagement Support Worker role brings together skills in casework, volunteer management and access support to ensure that Disabled people are able to participate fully in Together! 2012 CIC’s free programme of creative workshops, exhibitions, performances and screenings. The Engagement Support Worker will be the first point of contact for Disabled people accessing our free year-round programme of creative workshops and will provide ongoing support as necessary, as well as taking lead responsibility for access support at our events aimed at the whole community.

Application to join our Team is by CV, with a covering letter explaining in detail how the experience outlined in your CV meets the Job Description and Person Specification below. We are interested in learning about your informal experience too, including your interests, hobbies and activities — anything that you believe is relevant to your application and would make you a good member of the Together! team. 

Newham is the most diverse borough in the UK, and we very much welcome applications from people of colour, people of faith, people from the LGBTQI+ communities, and people from impairment groups and communities who reflect the local population and who are traditionally under-represented in the arts. 

CLOSING DATE 6 September 2019  by post to 90A Tudor Road London E6 1DR or email as below with the subject header Engagement Support Worker application.


The Engagement Support Worker will be managed by the Chair and Artistic Director, and will be responsible for the following:

Access Support

  • Assessing the support needs of participants and team members, including volunteers, when they first join the Clubs programme (working with the Youth Development Worker for under-25s).
  • Organising one-to-one support as necessary for individuals to work for or participate in the Clubs and artistic programmes, via volunteers, Adult Services and/or JobCentrePlus Access to Work funding.
  • Purchasing access equipment, or liaising with Adult Services and/or JobCentrePlus Access to Work to supply this, as necessary for individuals including volunteers and team members to participate in the Clubs and artistic programmes.
  • Overseeing access provision for the artistic programme, including booking BSL interpreters, Palayntypists and other support workers, in liaison with the Artistic Director.

Advocacy and Casework

  • Supporting participants to remain engaged — some will need regular reminders that activities are taking place; or need support so that the activity better meets their needs and interests.
  • Liaising with the DWP, local authority and JobCentrePlus as necessary on behalf of artists and participants, including volunteers and team members, when external housing, benefit or support issues are threatening their participation in the Clubs and artistic programmes. NB: There are no locally based organisations that can provide this service, so this is not simply a signposting role.

Volunteer Management

  • Recruiting and managing Together! 2012 CIC volunteers for the Clubs and artistic programmes, both directly and via Active Newham Volunteers, including liaising with other team members as necessary.


  • Liaising with the Artistic Director and Clubs Programme Leader to ensure that the professional development and training needs of Clubs Programme participants are met.
  • Recording and collating facts and figures relating to the work for funders and Board members and external evaluators.
  • Reporting to the Board and Community Advisory Board in relation to access support and volunteer issues, including recommendations about relevant policies, practices and fundraising.
  • Attending relevant external meetings, alone or with colleagues.
  • Liaising and maintaining contact with relevant locally based and national advice, advocacy and support services.
  • Assisting colleagues to cover for team members’ illness or leave.
  • Attending training courses as required, including ‘core skills’ courses in hygiene, fire safety, first aid etc.

Hours, location etc.

This post is mainly worked on weekday mornings, with occasional evening and weekend work. The Engagement Support Worker is required to be present when the Clubs programme is open, where they will have lead responsibility for meeting support needs. This programme is currently located at Vicarage Lane Community Centre on Tuesday-Friday mornings and on the second and fourth Monday mornings and the first Friday evening of each month; however, both times and locations may be subject to change. The Engagement Support Worker will also be required to attend team meetings, which usually take place on the first Monday morning of each month, and quarterly Board/Community Advisory Board meetings, which usually take place on a Saturday.

The Engagement Support Worker will also be required to attend the artistic programme activities, where they will be responsible for liaising with and managing volunteers and support workers. This programme usually takes place from June-August and November-December, but some events may take place outside of these times. Some weekend and evening working will be required within the artistic programme. 

Shared office facilities will be provided at the activity programme base in Stratford East London. The Engagement Support Worker will be responsible for their own administration, which will normally be carried out at the office. Some hours may be worked flexibly from home outside of the times when the Clubs programme is open, but related expenses cannot be met.

Overtime is not paid, but time off in lieu (TOIL) is given and should always be taken as soon as practicable. TOIL owing at the end of the annual winter festival/calendar year is taken when we close for three weeks over the winter holiday; TOIL owing from January-March should be taken by the end of March.

Person Specification

The Engagement Support Worker will need to demonstrate through their paid or voluntary work background:


  • Substantial experience in at least one area of the work and some experience in all three areas i.e. advocacy; volunteer recruitment and management; and disability access support. Some additional training will be provided as required.
  • Excellent team-working and communication skills and a commitment to collaborative working.
  • Reliability, integrity, patience and honesty.
  • A strong commitment to equality and inclusion and a clear understanding of intersectional issues.
  • A clear understanding of the Social Model of Disability and how this impacts on the delivery of the work, including relationships with team members, volunteers and participants.
  • All shortlisted candidates will need to provide an enhanced DBS check (which we will fund if necessary).


  • Lived experience of disability.
  • Prior knowledge of/participation or interest in creative arts.
  • Prior experience in the voluntary sector.

More about Together! 2012 CIC

Together! 2012 CIC is working to make Newham into an international centre of excellence for Disability Arts as part of the Paralympic Legacy. The main London 2012 Host Borough of Newham currently has one of the lowest cultural engagement rates in the UK. We produce an international artistic programme of free Disabled-led exhibitions, performances and screenings for everyone; and a free year-round creative development programme for Disabled people and their companions. We also run an ‘Inclusion Confidence’ consultancy, providing training and policy advice and delivering commissioned activities.

Together! 2012 CIC was founded in 2013 with the support of the UK Disabled People’s Council (UKDPC), and is led by locally based Disabled artists with assistance from locally based business and arts professionals. Our Artistic Director is the international artist Dr Ju Gosling aka ju90. Our work brings together people with learning difficulties, people with mental health difficulties, people with long-term health conditions and people with sensory and mobility impairments, from all age-groups and cultural backgrounds. In 2018 we became a National Portfolio Organisation (NPO) of Arts Council England in recognition of the high standard of our work, guaranteeing our funding until 2022. Now we have also received funding from the Lottery’s Reaching Communities programme until 2022, to widen participation in our activities. You can find out much more about Together! 2012 CIC and our work on our website, where the following pages will be particularly useful:

  • 2019 Activity Programme This link provides further details of the Together! 2012 Clubs programme. 
  • About Us This link explains Together! 2012 CIC’s aims and objectives, with further links to all of our policies, where the “Code of Conduct for Directors, Employees, Apprentices, Interns and Volunteers” will be particularly relevant.
  • Resources: What is Disability? This page explains what we mean by the Social Model of Disability and other ways of thinking about disability.
  • Resources: What is Disability Arts? This page explains more about what we mean by ‘Disability Arts’ (please note that previous arts experience is not essential for this post).
More about Together! 2012 CIC
Together! 2012 CIC

Together! 2012 began as a free Disability Arts and Human Rights festival, organized by the UK Disabled People’s Council (UKDPC)... Read more

Posted on: 07 August 2019
Closed date: 06 September 2019
Tags: Advice, Information, Advocacy

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