London, Greater London
£12,916 per annum (£25,835 FTE)
Permanent, Part-time
Job description

Part-time, 17.5 hours a week – flexible working arrangements considered

The Befriending Coordinator will look after our community volunteering projects; Phone Befriending and Digital Buddies.

Through our phone befriending project 82 isolated people get weekly phonecalls from a befriending volunteer. Matched according to shared interests these befriending relationships have been a lifeline for people who otherwise would have found lockdown incredibly lonely.

Digital Buddies is a much smaller project working with less than 10 older people, supplying technology and access to the internet, alongside matching with a digital buddy who will support them to explore their individual interests online over a sixmonth period. This could be through watching the opera together, doing yoga classes on zoom, or playing online escape the room challenges – they’ll also support older people to take control of things like prescription ordering, or video chats with relatives dependent on what the older person identifies as being the thing that will make the greatest difference to them.

The Befriending Coordinator will manage these relationships – making sure that the volunteers that are a part of the programme feel supported, and keeping records of what they are doing in their volunteering. They will also monitor how the people being supported are by reading the reports volunteers complete at the end of each contact and elevating anything worrying to their manager.

Our volunteers and the people they are supporting are reflective of the community around Toynbee Hall. In order to be able to effectively support volunteers we need a Bengali speaking person in this role.

Deadline for applications: 5th October 2020 (4.00pm)

Interviews will take place on Tuesday 20th October.

These will include a panel interview with Toynbee Staff team, a panel interview with befriending volunteers and local community members. Interviews are likely to be online, and the all details you’ll need will be sent in advance.

Posted on: 16 September 2020
Closed date: 05 October 2020
Tags: Social Care/Development, Volunteer Management